---
title: "Support & Maintenance of the Niche Police Records Management System"
ocid: "ocds-h6vhtk-0448b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0448b8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0448b8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0448b8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE & CRIME COMMISSIONER FOR SOUTH WALES"
published: "2024-03-14"
---

# Support & Maintenance of the Niche Police Records Management System

Buyer: POLICE & CRIME COMMISSIONER FOR SOUTH WALES  
Current stage: Award  
OCID: ocds-h6vhtk-0448b8

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## Summary

The Police & Crime Commissioner for South Wales has awarded a contract for the "Support & Maintenance of the Niche Police Records Management System" to Niche Technology UK Limited. The contract, valued at £2,227,073, covers software maintenance and repair services for South Wales Police and Gwent Police. The procurement method used was a limited award procedure without prior publication of a call for competition.

This tender presents opportunities for businesses in the services industry, particularly those specialising in software maintenance and repair services. The procurement process has reached the award stage, with the contract being actively implemented by Niche Technology UK Limited. Businesses that can provide exclusive support due to propriety licenses may find similar opportunities in contract awards without public competition.

## Notice

Support & Maintenance of the Niche Police Records Management System. The contract covers the requirements for South Wales Police and Gwent Police.

### Lot Information

Lot 1

Support & Maintenance of the Niche Police Records Management System. The contract covers the requirements for South Wales Police and Gwent Police. The contract will be for a three year period.

### Procurement Information

The services can be provided only by a particular economic operator for the following reasons: Reg 32.2(b)(ii) -competition is absent for technical reasons Reg 32.2(b)(ii) - The protection of exclusive rights, including intellectual property rights. Due to propriety licenses , only the software manufacturer can provide the support and maintenance required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008245-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,227,073 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE & CRIME COMMISSIONER FOR SOUTH WALES |
| Locality | BRIDGEND |
| Post town | Cardiff |
| Postcode | CF31 3SU |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Bridgend |
| Electoral ward | Brackla East and Coychurch Lower |
| Westminster constituency | Bridgend |
| Delivery location | TLL17 Bridgend and Neath Port Talbot |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NICHE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 14 Mar 2024 at 15:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008245-2024

## Notice URLs

- https://www.south-wales.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0448b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0448b8.json.