--- title: "Non-Emergency Patient Transport Services - Suffolk" ocid: "ocds-h6vhtk-044b0d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044b0d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044b0d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044b0d.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD" published: "2024-03-21" --- # Non-Emergency Patient Transport Services - Suffolk Buyer: NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD Current stage: Award OCID: ocds-h6vhtk-044b0d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044b0d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-044b0d.json) ## Summary The NHS Suffolk and North East Essex Integrated Care Board has recently awarded a contract for Non-Emergency Patient Transport Services in Suffolk. The award was made urgently under the Health Care Services Regulations 2023 due to unforeseen events to prevent risks to patient safety. The contract, valued at £13,459,584.00 GBP, was signed on November 28, 2023. The procurement method was a limited award procedure without prior publication. This contract presents an opportunity for businesses operating in the health services sector to provide Non-Emergency Patient Transport Services within the East Suffolk and West Suffolk Alliance footprints. This specifically benefits companies able to offer quality transport services to patients not in emergency conditions. The contract duration is two years, ending on March 31, 2026, with a focus on stability, continuity, and preventing additional costs. Businesses with experience in delivering healthcare-related transportation services are well-suited to compete for this contract. ## Notice Non-Emergency Patient Transport Services (NEPTS) provision within the East Suffolk and West Suffolk Alliance footprints. The service is to be provided to all eligible patients, as per NHS E's eligibility criteria. ### Lot Information Lot 1 NEPTS comprises the movement of patients whose condition is not considered an 'emergency' and who can, therefore, travel in an ambulance vehicle specified to a lower level of medical provision, or, indeed, a car. NEPTS are typified by the non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers. NEPTS are a key enabler underpinning access to elective care and supporting timely and efficient discharge processes for acute and community providers. Continuity of provision is important for the system to maintain patient flow and stability. The length of the contract is two years as this allows the necessary time to complete a complex procurement and allow one year for mobilisation, as requested by providers. This also ensures stability of provision whilst procuring and prevents additional interim running costs, and the potential for high service transfer costs for a short contract period. NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice due to an urgent circumstance which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. ### Procurement Information The recent NEPTS procurement was abandoned following challenge. This did not leave the ICB with enough time to complete a full procurement for the new service and allow sufficient time for mobilisation before the existing contract expired. Due to the need to maintain stability, continuity and prevent unnecessary costs the ICB have awarded this contract to the incumbent provider. To enable the procurement of a new NEPTS service the contract length needs to be long enough to allow time to procure and mobilise; and prevent disproportionate additional costs of transferring / competing a short-term contract. The incumbent provider has been awarded a two-year contract, commencing on 1 April 2024, ending on 31 March 2026 with no option of extension. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/009119-2024 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Mar 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 28 Nov 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £13,459,584 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD | | Locality | COLCHESTER | | Post town | Colchester | | Postcode | CO4 9QR | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH34 Essex Haven Gateway | | Local authority | Colchester | | Electoral ward | Highwoods | | Westminster constituency | Colchester | | Delivery location | TLH14 Suffolk CC | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | EZEC MEDICAL TRANSPORT SERVICES - TRADING AS EMED GROUP | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 21 Mar 2024 at 09:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009119-2024 ## Notice URLs - https://in-tendhost.co.uk/snee-icb/aspx/Home - https://suffolkandnortheastessex.icb.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044b0d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044b0d.json.