--- title: "Cross Justice Secure Mail (2026)" ocid: "ocds-h6vhtk-044ca6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044ca6" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044ca6.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044ca6.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "MINISTRY OF JUSTICE" published: "2024-11-08" --- # Cross Justice Secure Mail (2026) Buyer: MINISTRY OF JUSTICE Current stage: Tender OCID: ocds-h6vhtk-044ca6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044ca6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-044ca6.json) ## Summary The Ministry of Justice is actively seeking suppliers for the Cross Justice Secure Mail (CJSM) service, with the procurement process currently in the Tender stage. This is a major opportunity classified under the services industry category, specifically focusing on electronic mail services (CPV code 64216120). The invitation to tender aims to find a vendor to design, build, and transition the existing CJSM system to a new platform, covering England, Wales, Scotland, and Northern Ireland. Key dates include the tender submission deadline on 13th December 2024, with the second stage commencing on 27th January 2025. The total estimated contract value is £26,000,000, and the initial term is set for up to 6 years with options for up to a 2-year extension. This tender presents substantial business growth opportunities, particularly for firms specialising in IT services, software development, and secure communication solutions. The procurement process is following a restricted procedure, encouraging competitive bidding while ensuring that participants meet critical requirements. Businesses capable of providing robust digital security, data migration, cloud services with resilience features, and long-term system maintenance will find this tender especially suitable. The Ministry of Justice is looking for innovative solutions to enhance the reliability and security of its national secure email and disaster recovery services, making this an excellent venture for technology firms adept in these fields. ## Notice This requirement relates to the provision of national secure email, file encryption and disaster recovery service within the Ministry of Justice and participating Contracting Authorities across England, Wales, Scotland & Northern Ireland. The Authority is seeking a supplier to design, build and transition (including data migration) from the existing Cross Justice Secure Mail (previously known as Criminal Justice Secure eMail) ("CJSM") (the "Implementation Phase") and to manage and maintain the Cross Justice Secure Mail as a new system (the "Live Phase"). CJSM has been in operation for over 20 years and enables OFFICIAL information to be communicated between assured organisations, both in the public and private sector, such as the Crown Prosecution Service, victim support organisations, the police, probation, legal representatives, private prisons, and others. The service supports a large number of users, user organisations and communications: * over 10,000 connected organisations * over 12,000 connected domains * over 478,000 active users per annum * over 52,000,000 electronic messages relayed each year The estimated total value of the Contract is PS26,000,000 including implementation costs and the live service. The actual value of the Contract will depend on a number of influencing factors including: a) the prices tendered by the successful Bidder; b) the implementation plan tendered by the successful Bidder; c) whether any extension options are applied; d) whether any of the optional services are taken up by the Ministry of Justice and participating Contracting Authorities across England, Wales, Scotland & Northern Ireland during the term of the Contract. In the first instance, interested suppliers must request a copy of the Authority's Non-Disclosure Agreement by sending an email to: ccmdtechnologyanddigital@justice.gov.uk In response to such emails, suppliers will be sent a Non-Disclosure Agreement (NDA) via Adobe e-sign, which must be signed electronically before the supplier will be able to access further details of the opportunity via the Authority's Jaggaer eSourcing Portal, the URL address of which is below: https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html If suppliers have not yet registered on the e-Sourcing Portal, this can be done online by following the URL address above. Suppliers must be registered on the Authority's Jaggaer eSourcing to participate in the opportunity. To participate in the opportunity, Tenderers must submit a Selection Questionnaire response meeting the relevant requirements set out in the Instructions to Tenderers by the time limit for receipt of expressions of interest in IV2.2. This is the deadline for the response. All Selection Questionnaire responses and Tenders are to be submitted via the Authority's Jaggaer eSourcing Portal, in accordance with the instructions set out in the Instructions to Tenderers. ### Lot Information Lot 1 We are seeking to procure a replacement to the existing CJSM service. We are looking for a service which provides the following: * A closed community electronic messaging service * Where an email solution is proposed: o An SMTP relay providing connectivity between organisations' email servers o A cloud gateway for connecting organisations using Office 365 and G Suite o Hosted webmail for organisations who cannot connect via the SMTP relay/Cloud Gateway * Delegated administration tools to allow organisations to manage their own users transfers messages and attachments between user organisations * Assurance that those joining the service have a verified business to use the service * Assurance that user organisations meet the security requirements for connection both at initial connection and throughout the life of their connection * An accessible and useable directory of registered users * Service resilience, including a disaster recovery solution * A dedicated service desk accessible to all users of the service * Ability to connect to other government solutions such as Gov.UK Notify * An online training facility * Multi factor authentication for portal users * A dedicated CJSM Helpdesk * An information website * Government/police user access to the CJSM Directory via single sign on * Continuous improvement in response to external service environment and market developments * An option for secure online document storage facility during the life of the service, should it be requested by the Authority Renewal: The initial term of the proposed contract will be up to 6 years (an Implementation phase of up to 12-months followed by a secure mail service phase of 60-months) with the option for the Authority to extend for two further periods each of 12-months in duration, up to a maximum extension period of 24-months in aggregate (6+1+1). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/036333-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Nov 2024 | | Submission deadline | 13 Dec 2024 | | Future notice date | 22 Jul 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £26,000,000 | | Lots value | £26,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF JUSTICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 9AJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 64 - Postal and telecommunications services - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 48200000 - Networking, Internet and intranet software package - 48219700 - Communications server software package - 48500000 - Communication and multimedia software package - 48510000 - Communication software package - 64000000 - Postal and telecommunications services - 64200000 - Telecommunications services - 64210000 - Telephone and data transmission services - 64216120 - Electronic mail services - 72000000 - IT services: consulting, software development, Internet and support - 72212900 - Miscellaneous software development services and computer systems - 72261000 - Software support services ## Release History - 8 Nov 2024 at 17:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036333-2024 - 25 Mar 2024 at 16:35 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/009708-2024 ## Notice URLs - http://www.gov.uk/government/organisations/ministry-of-justice/about/procurement - https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html - https://www.gov.uk/government/organisations/ministry-of-justice ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044ca6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044ca6.json.