---
title: "Payroll Bureau Software ITT"
ocid: "ocds-h6vhtk-044cc3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044cc3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044cc3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044cc3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2025-04-04"
---

# Payroll Bureau Software ITT

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-044cc3

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-044cc3.json)

## Summary

Norfolk County Council, a regional authority based in Norwich, is in the process of acquiring new payroll software for its Direct Payment Support Service (DPSS), as part of a completed procurement process. This procurement falls under the industry category of "Software package and information systems" (CPV 48000000) and took place through an open procedure under the legal basis of Directive 2014/24/EU. The software is intended to support over 1500 individual employers and 2500 personal assistants, predominantly on zero hours contracts. This project aims to enhance accuracy, efficiency, and security in payroll processing, ensure compliance with UK payroll legislation, and improve user satisfaction through features such as online access and self-service options. The contract was awarded to Brain Payroll UK Limited and was signed on 11 March 2025, with a total value of £242,000. The award was finalized on 1 April 2025.

This procurement offers significant business growth opportunities, especially for companies specialising in software solutions that address payroll management, compliance, and operational efficiencies. Businesses adept in handling complex payroll systems, providing cloud-based solutions, and offering robust support services would be well-suited for such contracts. The open procurement method and clear criteria favour innovative SMEs capable of delivering high-quality, reliable services that adhere to stringent regulatory standards. Companies with expertise in UK payroll legislation, API integrations, and cutting-edge technology like AI and robotics for payroll processing stand to benefit greatly from such opportunities.

## Notice

Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:* Improve the accuracy, efficiency, and security of the payroll processing and reporting.* Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.* Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.* Reduce the operational costs and risks associated with the payroll processing and reporting.

### Lot Information

Lot 1

Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:* Improve the accuracy, efficiency, and security of the payroll processing and reporting.* Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.* Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.* Reduce the operational costs and risks associated with the payroll processing and reporting. Additional information: The value described at II.2.6 is for the full potential term of the contract.

Renewal: The Contract may be extended by up to 48 months in 24-months increments at the Council's discretion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012949-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2025 |
| Submission deadline | 1 Nov 2024 |
| Future notice date | 31 May 2024 |
| Award date | 11 Mar 2025 |
| Contract period | 31 Jan 2025 - 20 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £760,000 |
| Awards value | Not specified |
| Contracts value | £242,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRAIN PAYROLL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Apr 2025 at 07:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012949-2025
- 1 Oct 2024 at 11:25 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031334-2024
- 2 Apr 2024 at 10:57 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010542-2024
- 26 Mar 2024 at 09:55 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/009749-2024

## Notice URLs

- http://www.norfolk.gov.uk
- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles
- https://in-tendhost.co.uk/norfolkcc/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044cc3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044cc3.json.