---
title: "IT Services"
ocid: "ocds-h6vhtk-044e44"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044e44"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044e44.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044e44.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "THE KING'S SCHOOL"
published: "2024-03-28"
---

# IT Services

Buyer: THE KING'S SCHOOL  
Current stage: Tender  
OCID: ocds-h6vhtk-044e44

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044e44)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-044e44.json)

## Summary

The King's School is seeking IT services through a selective procurement method. The objective is to secure a 3-year managed services support contract providing technical expertise and an onsite technician at a competitive market rate. The procurement stage is currently active, with a tender deadline of 21st May 2024. The location for service delivery is at The King's School in Grantham, UK.

This tender opportunity at The King's School can be lucrative for IT service providers offering consulting, software development, Internet support, and related services. Businesses capable of providing comprehensive managed IT services and on-site technical staff should consider bidding. The procurement process involves a competitive procedure with negotiation, offering a contract period of 1080 days with potential renewal options.

## Notice

The objective of this procurement is to ensure that the academy secures a 3 year managed services support contract providing it with a wide range of technical expertise and an onsite technician at a competitive market rate. There will be no subdivision of this contract excepting that any company can tender for technical support with or without an onsite technician. If you wish to tender without an onsite technician please identify how this facility will be achieved. The package includes all fixed and loose ICT equipment, software and active infrastructure, including ICT-related Audio-visual items, such as projectors and interactive whiteboards, as well as fitted cabling for Audio-visual elements. It will also include software licensing, core applications and server backend.

### Lot Information

Lot 1

The managed service shall include: One member of on-site technical staff, based full time at the Academy (term time + 6 weeks during school holidays (45 weeks per annum)). A helpdesk system to allow users to report a fault by email or webpage. Monthly reporting of helpdesk statistics, including issues opened, issues closed and issues outstanding. Remote helpdesk support to assist locally-based staff, including advanced 3rd-line support. A monthly visit on site for one day of a higher level (4th line) to solve more complex on site issues. Full management of daily, weekly, monthly and annual back-ups. Full management of all aspects of the IT infrastructure including pro-active monitoring and maintenance. On-going management of network security, including any adjustments required to user permissions or network security policies. On-going user management including adds/moves/changes. Fortnightly 1 hour on site high level management meeting with a member of the Senior Leadership team.

Options: 3+1+1

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010305-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2024 |
| Submission deadline | 21 May 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE KING'S SCHOOL |
| Locality | GRANTHAM |
| Post town | Nottingham |
| Postcode | NG31 6RP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | South Kesteven |
| Electoral ward | Grantham St Wulfram's |
| Westminster constituency | Grantham and Bourne |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Mar 2024 at 13:30 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010305-2024

## Notice URLs

- https://www.kings.lincs.sch.uk/
- https://www.kings.lincs.sch.uk/governance

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044e44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044e44.json.