--- title: "SC22201 Mobility as A Service (MaaS) Partnership Services" ocid: "ocds-h6vhtk-044ee2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044ee2" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044ee2.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044ee2.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "KENT COUNTY COUNCIL" published: "2024-04-02" --- # SC22201 Mobility as A Service (MaaS) Partnership Services Buyer: KENT COUNTY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-044ee2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044ee2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-044ee2.json) ## Summary The public procurement contracting process for the "SC22201 Mobility as A Service (MaaS) Partnership Services" tender is initiated by the Kent County Council. The tender falls under the services category, specifically in software programming and consultancy services. It aims to introduce MaaS in the Ebbsfleet, Dartford and Gravesham urban area, with a planned launch and behavioural change campaign in January 2024. The contract commencement date is set for October 1, 2024, with a possibility of up to 4 extensions of 12 months. The procurement method is selective, conducted through a competitive procedure with negotiation, with a tender deadline of May 3, 2024. This tender presents an opportunity for businesses involved in industry-specific software packages, networking software, IT services, consultancy services, and financial services. Companies adept in providing technologies for transport solutions, customer service support, and digital loyalty schemes are well-suited to compete. The procurement stage is at the tender phase, offering businesses a chance to engage with Kent County Council in delivering the MaaS platform. The geographical area for deployment is specified, focusing on seamless, zero-emissions public and private transport integration. Interested businesses need to adhere to the electronic submission method and review the tender details available on the Kent Business Portal. ## Notice A Mobility as a Service (MaaS) Platform provides a digital transport service that enables users to plan, book and pay for a range of public transport & private transport options, including multi-modal tickets and the use of new transport modes, within a defined geographical area. The user is able to access real-time information to assist them on their journey. MaaS can be perceived as a one-stop online ICT interface comprising: * an intermodal journey planner (providing combinations of different transport modes: bus, BRT, rail, DRT, electric car club, car-sharing, cycling and walking, bike/ebike hire scheme, underground, taxi, etc.) that operates in real-time * a single payment portal, whereby users can buy conventional travel products, 'pay as they go' or else buy a service bundle or monthly multimodal travel subscription in advance * a booking system incorporating the entire end-to-end journey stages". MaaS is the 'digital infrastructure glue' that joins all transport services and initiatives together to give one view of all transport options for residents & visitors to the area, to plan, book and pay for multimodal journeys. By offering seamless, zero emissions public & private transport integration both at an app level and operational level, together with an integrated loyalty incentive scheme, MaaS will provide a shift away from personal car ownership & single occupancy vehicle (SOV) use towards sustainable forms of travel. ### Lot Information Mobility as a Service (MaaS) Partner services It is KCC's ambition to introduce MaaS firstly to the Ebbsfleet, Dartford and Gravesham urban area, with a large public launch & behavioural change campaign from Jan 2024. This will support the continued development of Ebbsfleet Garden City & Dartford & Gravesham residential & commercial areas. Once MaaS is operating in the Ebbsfleet zone it is the intention to roll out MaaS across Kent & Medway in the future after the pilot period MaaS will make travel by different shared modes of transport and active travel easy, seamless and cost effective. MaaS will allow residents of Ebbsfleet, Dartford & Gravesend to live without the need to own a private car or second car, as MaaS will provide access to a wide range of shared electric transport & active travel modes. MaaS includes the addition of new first mile last mile travel modes to the area to integrate into the solution. It will do this through a MaaS Platform comprising a customer MaaS app, a customer MaaS website, a MaaS back-office platform and dashboard portals for each of the key stakeholder groups involved. This Platform and the associated set of commercial relationships with the participating transport operators and Mobility Service Providers (MSPs) will need to be managed on a day-to-day basis. Customer services will also need to be provided to the users of the platform. Together these comprise the MaaS Operator role. KCC has determined that the supply of the Platform and procurement of the MaaS Operator service will be done under a single contract, the MaaS Partner contract.( Lot 1). The scope of work required to deliver the MaaS Capability is broken into three Lots: Lot 1: Mobility as a Service (MaaS) Partner services: * MaaS technology platform deployment * MaaS technology platform maintenance * MaaS scheme administration including Financial settlement services * MaaS customer service support. Lot 2: Payment Service Provider (PSP) and Merchant Acquirer (MA) services within MaaS platform Lot 3: Transport behavioural change Digital Loyalty Scheme within MaaS platform Renewal: Up to 4 extensions of 12 months Payment Service Provider (PSP) and Merchant Acquirer (MA) services within MaaS platform It is KCC's ambition to introduce MaaS firstly to the Ebbsfleet, Dartford and Gravesham urban area, with a large public launch & behavioural change campaign from Jan 2024. This will support the continued development of Ebbsfleet Garden City & Dartford & Gravesham residential & commercial areas. Once MaaS is operating in the Ebbsfleet zone it is the intention to roll out MaaS across Kent & Medway in the future after the pilot period MaaS will make travel by different shared modes of transport and active travel easy, seamless and cost effective. MaaS will allow residents of Ebbsfleet, Dartford & Gravesend to live without the need to own a private car or second car, as MaaS will provide access to a wide range of shared electric transport & active travel modes. MaaS includes the addition of new first mile last mile travel modes to the area to integrate into the solution. It will do this through a MaaS Platform comprising a customer MaaS app, a customer MaaS website, a MaaS back-office platform and dashboard portals for each of the key stakeholder groups involved. This Platform and the associated set of commercial relationships with the participating transport operators and Mobility Service Providers (MSPs) will need to be managed on a day-to-day basis. Customer services will also need to be provided to the users of the platform. Together these comprise the MaaS Operator role. KCC has determined that the supply of the Platform and procurement of the MaaS Operator service will be done under a single contract, the MaaS Partner contract.( Lot 1). The scope of work required to deliver the MaaS Capability is broken into three Lots: Lot 1: Mobility as a Service (MaaS) Partner services: * MaaS technology platform deployment * MaaS technology platform maintenance * MaaS scheme administration including Financial settlement services * MaaS customer service support. Lot 2: Payment Service Provider (PSP) and Merchant Acquirer (MA) services within MaaS platform Lot 3: Transport behavioural change Digital Loyalty Scheme within MaaS platform Renewal: Up to 4 extensions of 12 months Transport behavioural change Digital Loyalty Scheme within MaaS platform It is KCC's ambition to introduce MaaS firstly to the Ebbsfleet, Dartford and Gravesham urban area, with a large public launch & behavioural change campaign from Jan 2024. This will support the continued development of Ebbsfleet Garden City & Dartford & Gravesham residential & commercial areas. Once MaaS is operating in the Ebbsfleet zone it is the intention to roll out MaaS across Kent & Medway in the future after the pilot period MaaS will make travel by different shared modes of transport and active travel easy, seamless and cost effective. MaaS will allow residents of Ebbsfleet, Dartford & Gravesend to live without the need to own a private car or second car, as MaaS will provide access to a wide range of shared electric transport & active travel modes. MaaS includes the addition of new first mile last mile travel modes to the area to integrate into the solution. It will do this through a MaaS Platform comprising a customer MaaS app, a customer MaaS website, a MaaS back-office platform and dashboard portals for each of the key stakeholder groups involved. This Platform and the associated set of commercial relationships with the participating transport operators and Mobility Service Providers (MSPs) will need to be managed on a day-to-day basis. Customer services will also need to be provided to the users of the platform. Together these comprise the MaaS Operator role. KCC has determined that the supply of the Platform and procurement of the MaaS Operator service will be done under a single contract, the MaaS Partner contract.( Lot 1). The scope of work required to deliver the MaaS Capability is broken into three Lots: Lot 1: Mobility as a Service (MaaS) Partner services: * MaaS technology platform deployment * MaaS technology platform maintenance * MaaS scheme administration including Financial settlement services * MaaS customer service support. Lot 2: Payment Service Provider (PSP) and Merchant Acquirer (MA) services within MaaS platform Lot 3: Transport behavioural change Digital Loyalty Scheme within MaaS platform Renewal: Up to 4 extensions of 12 months ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/010588-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Apr 2024 | | Submission deadline | 3 May 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KENT COUNTY COUNCIL | | Locality | MAIDSTONE | | Post town | Rochester | | Postcode | ME14 1XQ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ45 Mid Kent | | Local authority | Maidstone | | Electoral ward | Penenden Heath | | Westminster constituency | Maidstone and Malling | | Delivery location | TLJ4 Kent | ## CPV Codes ### Divisions - 48 - Software package and information systems - 66 - Financial and insurance services - 72 - IT services: consulting, software development, Internet and support - 73 - Research and development services and related consultancy services ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package - 48200000 - Networking, Internet and intranet software package - 48460000 - Analytical, scientific, mathematical or forecasting software package - 48480000 - Sales, marketing and business intelligence software package - 48600000 - Database and operating software package - 48900000 - Miscellaneous software package and computer systems - 66000000 - Financial and insurance services - 72000000 - IT services: consulting, software development, Internet and support - 72200000 - Software programming and consultancy services - 72265000 - Software configuration services - 72266000 - Software consultancy services - 73000000 - Research and development services and related consultancy services - 73200000 - Research and development consultancy services ## Release History - 2 Apr 2024 at 13:01 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010588-2024 ## Notice URLs - http://www.kent.gov.uk - https://www.kentbusinessportal.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044ee2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044ee2.json.