---
title: "Provision of a Hospital Care Navigator Service Supporting Patient Discharge"
ocid: "ocds-h6vhtk-044eed"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044eed"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-044eed.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-044eed.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KENT COMMUNITY HEALTH N H S FOUNDATION TRUST"
published: "2025-02-04"
---

# Provision of a Hospital Care Navigator Service Supporting Patient Discharge

Buyer: KENT COMMUNITY HEALTH N H S FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-044eed

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## Summary

Kent Community Health NHS Foundation Trust is seeking to procure a service for the provision of a Hospital Care Navigator Service, aimed at supporting patient discharge. The service falls under the industry category of community health services (CPV code 85323000) and will be delivered across East Kent (UKJ44 region). The procurement process has advanced to the contract update stage, with the contract being awarded to Town and Country Housing. Key dates for this procurement include the contract start date on 1 April 2025 and an anticipated end date on 30 September 2025. The awarded contract is valued at £86,757 and involves the integration of local services to reduce pressure on hospital emergency departments by ensuring patients receive appropriate care within the community.

This tender presents significant opportunities for businesses specializing in community health services, particularly those with experience in integrated healthcare systems and patient discharge management. Enterprises that can demonstrate strong community ties, efficient service delivery, and innovation in health and social care will find this contract beneficial for growth. The focus on reducing hospital admissions and enhancing service performance aligns well with organisations experienced in multi-agency collaboration and community care. Small to medium-sized enterprises (SMEs) and large organisations with a proven track record in similar healthcare initiatives could compete effectively for this business opportunity.

## Notice

A significant number of patients in East Kent are currently accessing accident and emergency for conditions that could be treated locally in the community. The health and social care economy in East Kent believe that aligning provider services in an integrated approach and underpinning this with a redirection programme will reduce pressure on hospital services and improve overall performance across the health economy.

### Lot Information

Lot 1

A significant number of patients in East Kent are currently accessing accident and emergency for conditions that could be treated locally in the community. The health and social care economy in East Kent believe that aligning provider services in an integrated approach and underpinning this with a redirection programme will reduce pressure on hospital services and improve overall performance across the health economy.

Options: contract has the option to be extended by 2 x 6 months

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 12 April 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003642-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Mar 2024 |
| Contract period | 31 Mar 2025 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £144,595 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY HEALTH N H S FOUNDATION TRUST |
| Locality | ASHFORD |
| Post town | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | TLJ44 East Kent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOWN AND COUNTRY HOUSING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 4 Feb 2025 at 13:33 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/003642-2025
- 17 Apr 2024 at 13:33 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012515-2024
- 2 Apr 2024 at 13:32 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010600-2024

## Notice URLs

- https://www.kentcht.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-044eed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-044eed.json.