--- title: "Enrolment Support Services - International Students" ocid: "ocds-h6vhtk-045013" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045013" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-045013.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-045013.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "UNIVERSITY OF BRIGHTON" published: "2024-04-26" --- # Enrolment Support Services - International Students Buyer: UNIVERSITY OF BRIGHTON Current stage: Tender OCID: ocds-h6vhtk-045013 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045013) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-045013.json) ## Summary The University of Brighton is looking for a third-party organisation to provide Enrolment Support Services for International Students. This involves processing and converting overseas undergraduate and postgraduate applications. The procurement is in the services category and is currently in the tender stage with a submission deadline of 3rd May 2024. The contract value is £2,000,000 GBP, and the contract period is from 29th August 2024 to 28th August 2027. The University is located in Brighton, United Kingdom, and the procurement method is an open procedure. This tender from the University of Brighton presents an opportunity for businesses that specialise in administrative educational services to expand their operations. Companies providing application processing, student enrolment support, and marketing services would be well-suited to compete for this contract. The University's requirement for supporting overseas student applications and conversion efforts offers a chance for businesses to contribute to the international student enrolment experience. Understanding the University's specific needs and aligning services to improve conversion rates can be key strategies for success in this tender opportunity. ## Notice The University is seeking a third-party organisation to support the Application processing and conversion support for all overseas undergraduate and postgraduate applications. This is expected to include all undergraduate and postgraduate programmes that do not require an interview. ### Lot Information Lot 1 The University is seeking a third-party organisation to support the Application processing and conversion support for all overseas undergraduate and postgraduate applications. This is expected to include all undergraduate and postgraduate programmes that do not require an interview.Application processing includes:* Qualifying and processing student applications. Ensuring applications are completed correctly and fully with relevant accompanying documents included. Following-up on in-complete applications and tracking reasons for delays.* Matching eligibility of applicants against entry criteria and issuing offer letters to qualified applicants.* Updating applicant records on Brighton's admissions systems. * Consulting with the Brighton based team about borderline applications.* Supporting the CAS team with the delivery of pre-CAS interviews.* Reporting regularly on progress and working to agreed KPI's.It is expected that the conversion support services will work under the direction of the University of Brighton's Marketing & Recruitment Team and will include: * email marketing campaigns to applications at the enquiry stage that generate new applications.* email marketing campaigns at offer holder stage that drive conversion.* Undertake work to enhance offer to enrolment conversion rates.* Proactively develop initiatives to enhance and improve conversion.* Gain marketing intelligence through telephone campaigns e.g. reasons why students are accepting/declining their offer or other sentiments as required by the University.* Develop and execute an offer to enrolment phone call strategy that provides a high level of service and care to offer holders. Renewal: The contract will be renewed at the end of its term ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/013640-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Apr 2024 | | Submission deadline | 3 May 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 28 Aug 2024 - 28 Aug 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF BRIGHTON | | Locality | BRIGHTON | | Post town | Brighton | | Postcode | BN2 4AT | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ21 Brighton and Hove | | Local authority | Brighton and Hove | | Electoral ward | Moulsecoomb & Bevendean | | Westminster constituency | Brighton Kemptown and Peacehaven | | Delivery location | TLJ21 Brighton and Hove | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75121000 - Administrative educational services ## Release History - 26 Apr 2024 at 14:24 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013640-2024 - 5 Apr 2024 at 14:46 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011153-2024 ## Notice URLs - http://www.brighton.ac.uk - https://in-tendhost.co.uk/sesharedservices/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045013. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-045013.json.