---
title: "Mails Automation"
ocid: "ocds-h6vhtk-04508e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04508e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04508e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04508e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2024-10-25"
---

# Mails Automation

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-04508e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04508e.json)

## Summary

Post Office Limited is spearheading a procurement process for the "Mails Automation" project, aimed at replacing and expanding its current fleet of over 500 self-service kiosks in branches across the UK. The procurement, classified under CPV code 30131400 for postage machines, lies in the “goods” category. The process is in the award stage, with the contract already signed with ImageHolders Limited on 3rd October 2024. The procurement followed a restricted procedure, ensuring a selective and competitive bidding environment. Key dates for the tender process included the tender period ending on 9th May 2024 and invitations for the second stage issued by 17th May 2024. The awarded contract is valued at £35,000,000 and commenced on 11th July 2024.

This procurement presents notable opportunities for businesses specialising in postal automation, software development, IT support, and hardware maintenance services. The Post Office Limited's intent to increase the number of self-service machines across its branches indicates sustained demand for related products and services. Firms adept in providing PCI-compliant payment solutions may find this tender particularly rewarding. Moreover, the contract includes options for potential extensions up to 36 months, aligning with long-term business growth strategies. Small and medium-sized enterprises (SMEs) and larger technology firms alike can leverage this procurement to cement their presence and expand their portfolios within the public sector technology domain.

## Notice

Post Office currently has around 500 self service kiosks for customers to execute transactions in operation in our Branch Network. Post Office Limited is looking to replace these with updated machines and with the intent to increase the number of devices in branches.

### Lot Information

Lot 1

Post Office Limited is establishing a contract for hardware, software and support services that will enable Mails Automation in Post Office branches. The Post Office currently have over 500 self service kiosks for customers to execute transactions in operation in our Branch Network. Post Office Limited is looking to replace these with updated machines and with the intent to increase the number of devices in branches.

Options: 36 months of optional extensions made up of 24 months and a further 12 months

Renewal: Extend by 2 + 1 years (or) 1 + 1 + 1 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034605-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Oct 2024 |
| Submission deadline | 9 May 2024 |
| Future notice date | Not specified |
| Award date | 2 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000,000 |
| Lots value | £35,000,000 |
| Awards value | Not specified |
| Contracts value | £35,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7AN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMAGEHOLDERS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 42 - Industrial machinery
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30131400 - Postage machines
- 42923000 - Weighing machinery and scales
- 48000000 - Software package and information systems
- 50312600 - Maintenance and repair of information technology equipment
- 51611100 - Hardware installation services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Oct 2024 at 08:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/034605-2024
- 9 Apr 2024 at 09:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011393-2024

## Notice URLs

- https://corporate.postoffice.co.uk/en
- https://postoffice.wax-live.com/S2C/SignIn.aspx
- https://www.postoffice.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04508e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04508e.json.