--- title: "Home Support Principal Provider - Areas of West and North Norfolk" ocid: "ocds-h6vhtk-04511b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04511b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04511b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04511b.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NORFOLK COUNTY COUNCIL" published: "2024-09-03" --- # Home Support Principal Provider - Areas of West and North Norfolk Buyer: NORFOLK COUNTY COUNCIL Current stage: Award OCID: ocds-h6vhtk-04511b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04511b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04511b.json) ## Summary Norfolk County Council is seeking a Principal Provider to deliver home support services across West and North Norfolk, segmented into seven lots. This tender is focused on the health and social work services industry and aims to appoint providers for various Primary Care Network (PCN) areas. Key locations include Coastal, Kings Lynn, Fens and Brecks in the West, and three North Norfolk areas (NN1, NN2, and NN3). The tendering process employed an open procedure, and the procurement is in the award stage with several successful bids. Notable deadlines include a start date of 2 December 2024 for the North areas and 27 January 2025 for the West areas. The overall project is anticipated to run for a period of approximately 10 years, with contract values expected around £100 million in total. This tender presents significant opportunities for businesses in the health and social care sector. By participating, businesses can establish long-term partnerships with the Norfolk County Council, thereby aiding in their growth and stability. The procurement process is particularly suitable for large and medium-sized enterprises capable of scaling to meet the demand for 70% of service provision, with additional opportunities for smaller businesses within the PCN framework to cover the remaining 30%. The clear segmentation of lots and the limitation of awards to no more than two lots per provider ensures a competitive yet equitable opportunity for various market players. ## Notice The Council has appointed one Principal provider to deliver home support services in each Primary Care Network (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment is subject to a separate procurement.This procurement was split into 7 lots, which covers PCNs in West and North of Norfolk:For the West area the lots area: 1. Coastal2. Kings Lynn3. Fens and Brecks4. Swaffham and Downham For the North area the lots are: 5. NN16. NN27. NN3 ### Lot Information 1. Coastal Norfolk County Council has appointed one Principal provider to deliver home support services in the West area. This is for Lot 1. Coastal. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham) 2. Kings Lynn Norfolk County Council has appointed one Principal provider to deliver home support services in the West area. This is for Lot 2. Kings Lynn. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham) 3. Fens and Brecks Norfolk County Council has appointed one Principal provider to deliver home support services in the West area. This is for Lot 3. Fens and Brecks. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham) 4. Swaffham and Downham Norfolk County Council has appointed one Principal provider to deliver home support services in the West area. This was for 4. Swaffham and Downham. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham) 5. North Norfolk 1 Norfolk County Council has appointed one Principal provider to deliver home support services in the North area. This is for Lot5.North Norfolk 1. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham) 6. North Norfolk 2 Norfolk County Council has appointed one Principal provider to deliver home support services in the North area. This was for Lot 6. North Norfolk 2. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham) 7. North Norfolk 3 Norfolk County Council wishes to appoint one Principal provider to deliver home support services in the North area. This is for Lot 7. North Norfolk 3Please note that our intention overall is to limit a provider to having a maximum of 50% of the PCNs in an area. Bidders may apply for all lots in each area, but will be awarded no more than 2 for each area. If you have been successful in previous procurements, the number of lots you hold for an area will be taken into consideration. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham) ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/028090-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Sep 2024 | | Submission deadline | 13 May 2024 | | Future notice date | Not specified | | Award date | 13 Aug 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £71,026,960 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active, Unsuccessful | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 1DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Thorpe Hamlet | | Westminster constituency | Norwich South | | Delivery location | TLH16 North and West Norfolk | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 4 | | Supplier names | HALES GROUP; MANORCOURT CARE (NORFOLK; NORVIC HEALTHCARE (ANGLIA; UNIVERSAL CARE SERVICES UK LTD T/A CAREWATCH | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85300000 - Social work and related services - 85310000 - Social work services ## Release History - 3 Sep 2024 at 10:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028090-2024 - 10 Apr 2024 at 13:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011652-2024 ## Notice URLs - http://www.norfolk.gov.uk - https://in-tendhost.co.uk/norfolkcc/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04511b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04511b.json.