---
title: "Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality"
ocid: "ocds-h6vhtk-04531b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04531b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04531b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04531b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2025-03-12"
---

# Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-04531b

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## Summary

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust on behalf of Cardiff and Vale University Local Health Board, has completed a procurement process titled "Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality." This service contract, categorised under Community Health Services (CPV 85323000), focuses on the South and East Cardiff locality and aims to provide community connectors to work closely with GP practices. The procurement process utilised an open procedure, with contracts being awarded on 11 December 2024, starting on 1 July 2024 and envisaged to end on 30 June 2026, with an option to renew for an additional year. The awarded contract is valued at £539,634.33 and was granted to Adferiad Recovery.

This tender presents significant business growth opportunities, particularly for organisations with expertise in community health services and those equipped to address the specific social and wellbeing needs of diverse populations, including BAME communities and other hard-to-reach groups. Businesses that specialise in providing culturally sensitive and socio-economically aware services would be well-suited to compete for similar future contracts. Companies should be prepared to collaborate closely with local GP practices and deliver tailored support services while handling safeguarding issues effectively. This environment is favourable for organisations that can offer dedicated community connectors who build strong relationships with practice staff and provide consistent reporting on patient outcomes.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to award a contract for Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality.

### Lot Information

Lot 1

Cardiff and Vale University Health Board are seeking the provision of a team of community connectors to work at GP Practice level, to provide a mechanism for sign posting and directing identified patients (over the age of 18 years) to appropriate community support groups/networks and services specific to their social and wellbeing needs. This contract will be geographically focused on the three clusters within the Southern arc of Cardiff: Cardiff East (4 GP practices), Cardiff Southeast (8 GP practices) and City and South Cardiff Cluster (6 practices). The total population of the three clusters is 164,170. Much of this population is made up by BAME communities and other hard to reach groups including Travelers, the Homeless, Sex Workers, and Asylum Seekers. Key elements of the requirement include: - Each cluster will have a designated community connector, who will be active in the practices and available Monday to Friday, building a robust working relationship with the practice staff. They will also be required to share information on a weekly or bi-weekly basis, especially outcomes of patient involvement. - GP staff can refer patients to community connectors, who can then signpost to wider third sector organisations and act as experts on these services. They can also accept self-referrals from patients registered at the practice. - Community Connectors will act as an expert resource to practice based staff and be responsible for supporting the individuals to contact or access services or, where necessary make referrals on behalf of the patient / individual. - The model that is introduced in each of the three clusters will need to be bespoke to the cultural and socio-economic needs of the populations served- this includes consideration of language needs. - There must be appropriate management of safeguarding issues. - The Community Connectors should act as a main point of contact for patients should they have any queries following their signposting.

Renewal: With option to extend for an additional 12 months to 30th June 2027 at the sole discretion of the Cardiff and Vale University Local Health Board.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008874-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2025 |
| Submission deadline | 8 May 2024 |
| Future notice date | Not specified |
| Award date | 11 Dec 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £539,634 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £539,634 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ADFERIAD RECOVERY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 12 Mar 2025 at 08:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008874-2025
- 17 Apr 2024 at 15:27 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012549-2024

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04531b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04531b.json.