--- title: "BBC Employee Assistance Services" ocid: "ocds-h6vhtk-04531d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04531d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04531d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04531d.json" source: "Find A Tender Service" current_stage: "Award" buyer: "THE BRITISH BROADCASTING CORPORATION (BBC)" published: "2025-01-10" --- # BBC Employee Assistance Services Buyer: THE BRITISH BROADCASTING CORPORATION (BBC) Current stage: Award OCID: ocds-h6vhtk-04531d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04531d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04531d.json) ## Summary The British Broadcasting Corporation (BBC) has completed its procurement process for the "BBC Employee Assistance Services" tender, focusing on company health services. The contract, awarded to CNLR Horizons Limited (Trading as CIC), covers the Global Employee Assistance Programme (EAP) under Lot 1, with a total contract value of £1,460,000 and a start date of 5th November 2024. This service aims to offer comprehensive mental health and wellbeing support for BBC employees worldwide, including practical advice, signposting, confidential support, and proactive initiatives to address mental health issues. The procurement method used was an open procedure, adhering to the legal framework provided by the Public Contracts Regulations 2015. This opportunity provides significant business growth potential for suppliers specialising in employee health and wellbeing services. Companies with expertise in delivering mental health support, critical incident support, and reflective practice services are well-suited to compete for similar future tenders, particularly those with capabilities in offering multi-platform, accessible solutions that can cater to a diverse and global workforce. Additionally, businesses that can demonstrate proactive and preventative measures in supporting employee resilience and workplace wellbeing will find substantial opportunities in partnering with large organisations like the BBC that prioritise comprehensive health and wellbeing provisions for their staff. ## Notice Health and Wellbeing are key priorities for the BBC and underpin our strategic ambition to "make the BBC an even greater place to work for everyone." We are committed to offering wellbeing services that meets the needs of our diverse workforce and the demands of a 24/7 global organisation where people thrive and are able to achieve their full potential. Our Health & Wellbeing provisions focus on building proactive initiatives and timely support and include an extensive range of information, guidance and access to services to help prevent health issues, protect and promote mental health and get support when needed with the aim of meeting our duty of care to staff and making the BBC a great place to work. Initiatives increasingly focus on protecting colleagues from developing work related health issues from arising and helping colleagues build resilience through engaging multi-platform solutions that are accessible on-site, online, and remotely in a variety of local languages, considering the diversity and cultural needs of our colleagues. This Contract Notice invites bids for the following services, represented under 3 lots: Lot 1: Global Employee Assistance Programme (EAP) Providing support to UK and internationally based employees. Practical advice and signposting on a range of topics including mental health, wellbeing and trauma support. Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues. Lot 2 - Critical Incident Support On-site or remotely as requested, which provides at a minimum group support sessions for colleagues using the principles of psychological first aid with an understanding of the variety of challenges facing global corporations that may affect the wellbeing of colleagues and 1:1 support for colleagues from appropriately trained professionals who have experience in dealing in psychological first aid. Lot 3 - Reflective Practice A service that delivers proactive and preventative measures that help mitigate the impact of risks associated with the type and level of exposure staff members are experiencing in their workplaces which might compromise their psychological wellbeing. The aim of this service is to reduce the adverse impact of high risk and high exposure work and promote the benefits of this work through evidence based interventions. ### Lot Information Global Employee Assistance Programme Providing support to UK and internationally based employees. Practical advice and signposting on a range of topics including mental health, wellbeing and trauma support. Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues. Additional information: The contract value range does not represent committed spend but instead represents the maximum spend that could be made over the contracts total term. The total value range includes anticipated spend from BBC Commercial Holding Limited. Options: Option to extend for up to 2 years. Critical Incident Support On-site or remotely as requested, which provides at a minimum group support sessions for colleagues using the principles of psychological first aid with an understanding of the variety of challenges facing global corporations that may affect the wellbeing of colleagues and 1:1 support for colleagues from appropriately trained professionals who have experience in dealing in psychological first aid. Additional information: The contract value range does not represent committed spend but instead represents the maximum spend that could be made over the contracts total term. The total value range includes anticipated spend from BBC Commercial Holding Limited. Options: Option to extend for up to 2 years Reflective Practice A service that delivers proactive and preventative measures that help mitigate the impact of risks associated with the type and level of exposure staff members are experiencing in their workplaces which might compromise their psychological wellbeing. The aim of this service is to reduce the adverse impact of high risk and high exposure work and promote the benefits of this work through evidence based interventions. Additional information: The contract value range does not represent committed spend but instead represents the maximum spend that could be made over the contracts total term. The total value range includes anticipated spend from BBC Commercial Holding Limited. Options: Option to extend for up to 2 years Global Employee Assistance Programme Providing support to UK and internationally based employees. Practical advice and signposting on a range of topics including mental health, wellbeing and trauma support. Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues. Options: Option to extend for up to 2 years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/000778-2025 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Jan 2025 | | Submission deadline | 24 May 2024 | | Future notice date | Not specified | | Award date | 5 Nov 2024 | | Contract period | 1 Dec 2024 - 30 Nov 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,195,000 | | Lots value | £3,195,000 | | Awards value | Not specified | | Contracts value | £1,460,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Active, Cancelled | | Awards status | Active, Unsuccessful | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE BRITISH BROADCASTING CORPORATION (BBC) | | Locality | LONDON | | Post town | West London | | Postcode | W1A 1AA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | West End | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CNLR HORIZONS LIMITED (TRADING | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85147000 - Company health services ## Release History - 10 Jan 2025 at 09:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000778-2025 - 17 Apr 2024 at 15:33 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012552-2024 ## Notice URLs - http://www.bbc.co.uk/supplying/ - https://bbc.bravosolution.co.uk - https://bbc.bravosolution.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04531d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04531d.json.