---
title: "Urgent Dental Care Phase 2 Most Suitable Provider City of London - Malmin"
ocid: "ocds-h6vhtk-045360"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045360"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-045360.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-045360.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "N E L COMMISSIONING SUPPORT UNIT NHSE"
published: "2024-05-22"
---

# Urgent Dental Care Phase 2 Most Suitable Provider City of London - Malmin

Buyer: N E L COMMISSIONING SUPPORT UNIT NHSE  
Current stage: Award  
OCID: ocds-h6vhtk-045360

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## Summary

The N E L Commissioning Support Unit NHSE in London has completed the procurement process for 'Urgent Dental Care Phase 2' services, with the contract awarded to Malmin Dental Practice. The procurement aimed to secure a quality urgent dental care service for the London population, focusing on clinical treatment protocols, patient access, and service flexibility. The procurement method used was a limited award procedure, and the contract value is £58,513,729.

This procurement presents an opportunity for dental care providers and businesses in the health and social work services industry to engage with the N E L Commissioning Support Unit NHSE. Businesses offering innovative and high-quality dental care services would be well-suited to compete in similar tenders. The contract award to Malmin Dental Practice indicates a commitment to fostering service quality and innovation in delivering urgent dental care across London.

## Notice

The Authority will use the existing pathway for the development and delivery of a pan-London face-to-face UDC service. The description below provides an outline of the main features of that pathway and the services that will be commissioned under this procurement to support the delivery of the service. The model requires: * Patients to be clinically triaged * Patients to access the UDC service via NHS 111 * Patients to be triaged by The Authority's commissioned dental triage service * Subject to meeting the acceptance criteria, patients to be allocated appointment slots by the dental triage service * Patient details to be shared with the UDC Provider via NHS.net email which will include appointment time, medical history and a brief description of symptoms (there is a possibility that the sharing of patient details may change in the future if an electronic referral system is implemented)

### Lot Information

Lot 1

The service will provide urgent dental care for the local population and those visiting London from neighbouring regions or overseas, referred to hereafter as London residents. The objectives of the procurement are to secure services which will: * Provide a good quality UDC service during the times specified for the specific lot * Provide good quality care through the consistent use of clinical treatment protocols including the Faculty of General Dental Practice protocols on antimicrobial prescribing * Ensure that all patients with an urgent dental need have access to a clinical contact at an appropriate time * Ensure that the UDC service works within a 'whole system' approach in providing urgent dental care * Foster innovation and continuous improvement in all aspects of the delivery of the UDC service across London * Enable and support patients to access general, intermediate and specialist dentistry in order to stabilise patients' oral health needs in line with current good practice, i.e. Avoidance of doubt: Provision of Phased Treatments https://www.england.nhs.uk/wp-content/uploads /2018/02/B0615-Update-to-avoidance-of-doubt-provision-of-phasedtreatments-300621-.pdf * Support patients to stabilise their oral health where necessary * Enable equitable access to all patients with services not compromised by physical (physical ill-health, learning disabilities, medically compromised, children looked after etc) language, social and economic barriers * Provide preventive evidence-based oral health advice according to Delivering Better Oral Health 2021 and in line with Making Every Contact Count * Provide agreed data recording (including non-attendance) at scheduled intervals to ensure the clinical service is meeting the needs of the population * Ensure UDC services provide best value for money Additional information: An UDCH is required in every borough of London, following the earlier UDC PRJ1205 tender we have 5 further boroughs that we would like to Procure those services for. Procurement will be following the new PSR (Provider Selection Regime) Most Suitable Provider Route for the borough of City of London

### Procurement Information

An Intention to award was published: 2024/S 000-008966 on the Find a Tender Service. Under the new PSR regulations and Based on the assessment and the evidence collected, NHSE confirm that a contract can be awarded under the most suitable provider process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016223-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £58,513,729 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N E L COMMISSIONING SUPPORT UNIT NHSE |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MALMIN DENTAL PRACTICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 22 May 2024 at 15:25 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016223-2024
- 18 Apr 2024 at 14:31 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012703-2024
- 18 Apr 2024 at 13:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012692-2024

## Notice URLs

- https://www.england.nhs.uk/
- https://www.england.nhs.uk/wp-content/uploads

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045360. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-045360.json.