---
title: "HAC5952 - Adult Mental Health Recovery and Wellbeing Service"
ocid: "ocds-h6vhtk-045389"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045389"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-045389.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-045389.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TOWER HAMLETS"
published: "2025-04-02"
---

# HAC5952 - Adult Mental Health Recovery and Wellbeing Service

Buyer: TOWER HAMLETS  
Current stage: Award  
OCID: ocds-h6vhtk-045389

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-045389.json)

## Summary

The London Borough of Tower Hamlets has initiated a contract for the "HAC5952 - Adult Mental Health Recovery and Wellbeing Service". This procurement falls under the health and social work services category. The procurement method is open, and it is governed by the Light Touch Regime under Schedule 3 of the Public Contract Regulations 2015. The contract, which has been awarded, commenced on 24th August 2024 and will initially run for three years, with an option to extend by 12 months. The key responsibilities for the successful bidder include providing a comprehensive mental health recovery and wellbeing service for residents of Tower Hamlets, with activities ranging from telephone support to face-to-face consultations, coordination of drop-in sessions, and specialist welfare advice. The winning bidder for this contract is Mind in Tower Hamlets, Newham and Redbridge, with the contract valued at £3,771,564 GBP.

This tender represents a significant growth opportunity for businesses specialising in mental health support services. The contract's comprehensive scope, which includes collaborative work with local health professionals and the provision of community-based mental health support, makes it particularly well-suited for large-scale organisations with experience in delivering integrated and holistic mental health services. Businesses with expertise in coordinated mental health programmes, peer support, and community well-being initiatives stand to benefit from participating in similar future tenders. This engagement also offers a chance to establish a strong presence in the public health services sector within the Tower Hamlets borough, thus opening potential avenues for further contracts and partnerships.

## Notice

The successful bidder will be expected to: * Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues. * Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support. * Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person's aspirations and needs. * Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component. * Have provision for a Peer Support Co-ordination Function. * Have provision of drop-in session/s with an overarching aim to increase support networks and community connections. * Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community. * Provide Specialist welfare benefit and housing advice. * Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities. * Achieve target life satisfaction rates. * Actively promote mental health awareness and reduce stigma.

### Lot Information

Lot 1

The Authority is procuring this contract using the Light Touch Regime under Schedule 3 (Social and other specific services) of the Public Contract Regulations 2015 (the Regulations). The Contract Period is initially for a period of 3 years although the Authority reserves the right to extend the Contract on the same terms for a further period or periods of up to 12 months making a total possible Contract Period of 4 years.

Renewal: The Authority reserves the right to extend the Contract on the same terms for a further period of up to 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012426-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2025 |
| Submission deadline | 22 May 2024 |
| Future notice date | Not specified |
| Award date | 11 Nov 2024 |
| Contract period | 23 Aug 2024 - 23 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,771,564 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,771,564 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 2BG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLI42 Tower Hamlets |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MIND IN TOWER HAMLETS, NEWHAM AND REDBRIDGE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Apr 2025 at 09:22 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012426-2025
- 19 Apr 2024 at 09:54 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012760-2024

## Notice URLs

- http://www.procontract.due-north.com
- http://www.towerhamlets.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045389. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-045389.json.