--- title: "Support and Maintenance for Swift / ICS" ocid: "ocds-h6vhtk-04540b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04540b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04540b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04540b.json" source: "Find A Tender Service" current_stage: "Award" buyer: "ISLE OF WIGHT COUNCIL" published: "2024-04-22" --- # Support and Maintenance for Swift / ICS Buyer: ISLE OF WIGHT COUNCIL Current stage: Award OCID: ocds-h6vhtk-04540b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04540b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04540b.json) ## Summary The Isle of Wight Council has awarded a contract for the provision of support and maintenance for the integrated children's services case management system and associated licenses. This contract falls under the IT services category and involves services procurement. The procurement method used was limited, with negotiation conducted without publication of a contract notice. The contract was signed on April 22, 2024, with OLM Systems Limited being the active supplier. The contract value is £136,635.65 in GBP. This tender for support and maintenance services presents a business growth opportunity for companies specializing in IT services, consulting, software development, and support. Businesses with expertise in providing services to public sector organisations, particularly in the child services domain, would be suited to compete for this contract. The Isle of Wight location specifically offers a chance for local businesses to engage with the council and showcase their capabilities in delivering critical support and maintenance services. ## Notice Provision of support and maintenance of the integrated children's services case management system and associated licenses at the Isle of Wight Council. ### Lot Information Lot 1 Provision of support and maintenance of the integrated children's services case management system and associated licenses at the Isle of Wight Council. Duration from May 2024 - April 2025. ### Procurement Information An agreement was made in December 2017 to return the hosting of the ICS system from Hampshire Council to the Isle of Wight Council. ICS hosting was originally transferred to Hampshire County Council after the establishment of a strategic partnership between organisations including the provision of senior management for Isle of Wight children's services. This took place in 2012. In the intervening period the ICS/SWIFT product set was sold by Northgate to OLM. A parallel procurement process had been undertaken with Hampshire County Council for a replacement ICS System, as originally, the Council was to be implementing the same new social care system in line with Hampshire County Council's programme timelines and these were delayed extensively due to the COVID-19 pandemic. The project has now been re-launched independently of Hampshire following the recent termination of the agreement between our respective Childrens Services departments. This is now being driven by a team of external consultants who are project managing, configuring and migrating data. The 12 month requirement for the associated licences, support and maintenance contract with OLM for Swift and ICS will cover this period and allow some contingency and time to allow for decommissioning of the outgoing system and servers. The support and maintenance of the integrated children's services case management system and associated licenses is required to remain directly with the incumbent supplier whilst the implementation and system transition is undertaken. The Council has had to extend a number of times due to delays with the project for the replacement system. The Isle of Wight Council will be observing a 10-day standstill period. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/012980-2024 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Apr 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 21 Apr 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £136,635 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | ISLE OF WIGHT COUNCIL | | Locality | NEWPORT | | Post town | Portsmouth | | Postcode | PO30 1UD | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ34 Isle of Wight | | Local authority | Isle of Wight | | Electoral ward | Newport Central | | Westminster constituency | Isle of Wight West | | Delivery location | TLJ34 Isle of Wight | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | OLM SYSTEMS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 22 Apr 2024 at 13:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012980-2024 ## Notice URLs - http://www.iwight.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04540b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04540b.json.