---
title: "Ticket Office Machines (TOMS) & Mobile Ticket Issuing System (MTIS)"
ocid: "ocds-h6vhtk-045540"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045540"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-045540.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-045540.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPENNINE TRAINS LIMITED"
published: "2025-03-28"
---

# Ticket Office Machines (TOMS) & Mobile Ticket Issuing System (MTIS)

Buyer: TRANSPENNINE TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-045540

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045540)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-045540.json)

## Summary

Transpennine Trains Limited is seeking to modernise its ticket issuing systems both in ticket offices and on board trains with the procurement title "Ticket Office Machines (TOMS) & Mobile Ticket Issuing System (MTIS)". This procurement falls under the category of goods, specifically ticket-issuing machines, with a focus on the railway services industry, and is situated in Manchester (region UKD33). At the tender stage until 24 May 2024, this project has multiple significant deadlines including the tender closing date. The procurement is being conducted through a restricted procedure and spans over a contract period of three years, with potential for extension by another two years.

This tender offers substantial opportunities for businesses specialising in software and hardware solutions for ticket-issuing and validation systems. Specifically, companies providing cost-effective, reliable, and RDG accredited solutions that align with retail strategies will find this procurement highly beneficial. Suppliers with capabilities in full supply and support, as well as those offering flexible solutions in hardware support will be well-suited to compete. The thriving railway services provided by Transpennine Trains Limited ensure continued demand and partnership opportunities, fostering long-term business growth.

## Notice

The provision of both Ticket Office Machines (TOMS) & Mobile Ticket Issuing System (MTIS) at TransPennine Trains managed stations and trains.

### Lot Information

Lot 1 (TOMs & MTIS) - Fully Managed Service

The procurement is for the provision of Software licenses with maintenance and support on all current MTIS and TOMS equipment. Additional information: There was no award under Lot 1 of the procurement

Renewal: PT anticipate a three-year contract to match business plan horizons and give flexibility for industry reform, (with options to extend by a further two years).

Lot 2 (TOMs & MTIS) - Full supply and support of software solution and mixture of hardware support only & hardware supply & support.

The procurement for full supply and support of software solution, mixture of hardware support only & hardware supply & support for MTIS and TOMS systems.

Renewal: TPT anticipate a three-year contract to match business plan horizons and give flexibility for industry reform, (with options to extend by a further two years).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011786-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Mar 2025 |
| Submission deadline | 24 May 2024 |
| Future notice date | Not specified |
| Award date | 12 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | £2,500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPENNINE TRAINS LIMITED |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M26 1UQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD37 Greater Manchester North East |
| Local authority | Bury |
| Electoral ward | Radcliffe West |
| Westminster constituency | Bury South |
| Delivery location | TLD33 Manchester |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE TICKET KEEPER |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 34 - Transport equipment and auxiliary products to transportation
- 42 - Industrial machinery
- 50 - Repair and maintenance services

### Codes

- 30123100 - Ticket-validation machines
- 30144200 - Ticket-issuing machines
- 34980000 - Transport tickets
- 42991230 - Ticket printers
- 50316000 - Maintenance and repair of ticket-issuing machinery
- 50317000 - Maintenance and repair of ticket-validation machinery

## Release History

- 28 Mar 2025 at 14:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011786-2025
- 25 Apr 2024 at 18:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013515-2024

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=937378205
- https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Ticket-issuing-machines./2EFDZ2M98T
- https://www.tpexpress.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045540. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-045540.json.