---
title: "Financial Lives Survey, Waves 5 to 7"
ocid: "ocds-h6vhtk-0455e4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0455e4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0455e4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0455e4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FCA"
published: "2025-01-23"
---

# Financial Lives Survey, Waves 5 to 7

Buyer: FCA  
Current stage: Award  
OCID: ocds-h6vhtk-0455e4

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## Summary

The Financial Conduct Authority (FCA) has initiated a procurement process to appoint suppliers for the next three waves of the Financial Lives Survey (FLS), covering the period from March 2025 to later in 2031. The primary category for this procurement is market research services, classified under CPV 79310000. The procurement process involves five specialisms: Delivery of fieldwork and weighted data, recontact surveys, data tables, reporting, and cognitive testing and qualitative research. The contracts for these services are valued at a total of approximately £5.55 million. The award stage has been completed as of 23 January 2025, with contracts signed on 23 December 2024. Key suppliers include the National Centre for Social Research (NatCen), Critical Research Ltd, and Ignition House Ltd. The procurement method employed is an open procedure, with the FCA located in London, UK, serving as the buying organisation.

This procurement presents significant growth opportunities for businesses specialising in market research and data analysis. Companies with expertise in designing and conducting surveys, data processing, and qualitative research are well-suited to compete for such tenders. Additionally, firms with strong technical and professional capabilities, as well as a commitment to environmental sustainability, have a competitive edge, given that these factors are heavily weighted in the selection criteria. Small and medium-sized enterprises (SMEs) can particularly benefit by participating in various lots, as illustrated by the successful bids by multiple SMEs including Critical Research Ltd and Ignition House Ltd. This tender process enables these companies to establish or reinforce their collaboration with the FCA, thereby enhancing their portfolio and market presence.

## Notice

This award notice is related to the appointment of suppliers for the delivery of specific
services for the next three waves (Waves 5, 6 and 7) of the Financial Lives survey (FLS), with
the contracts to take effect from March 2025. These three waves are expected to run from March 2025 to later in 2031.

### Lot Information

Specialism A: Delivery of fieldwork and weighted data

This specialism is for the delivery of the main surveys (three in total, one per wave). Services will include:

* Random probability-based survey design, sampling, questionnaire structure and simulations, weighting and technical report
* Questionnaire review, survey script programming and testing
* Data collection (online and by telephone), recruitment, incentive distribution, fieldwork monitoring and safeguarding
* Data cleaning, validation and harmonisation

Specialism B: Recontact surveys

Biennial recontact surveys in May (one per wave, three in total) and short recontact surveys (two per wave, six in total), including:

* Recruitment and incentivisation
* Script programming and testing
* Data processing and weighting
* Data and data tables
* Methodological note

Specialism C: Data tables

Production of data tables for the main surveys, including:
* Profiling data tables, circa 20 volumes per wave
* Tracker data tables, to identify statistically significant differences between waves
* Gross data tables, which present results in terms of millions of UK adults
* Amending the profiling and tracker tables for publication

Specialism D: Reporting

Services will include but not be limited to the following:
* Authoring/ co-authoring reports for publication
* Producing/ supporting the production of slide decks for publication
* Support analysis and reporting for different teams at the FCA (not necessarily for publication)

Specialism E: Cognitive testing and qualitative research

Services will include but not be limited to the following:
* Cognitively testing new questions for each wave of the main survey
* Follow-up qualitative research with respondents from the main survey

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002400-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jan 2025 |
| Submission deadline | 27 Aug 2024 |
| Future notice date | 26 Jun 2024 |
| Award date | 23 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,550,000 |
| Lots value | £5,550,000 |
| Awards value | Not specified |
| Contracts value | £6,020,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCA |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CRITICAL RESEARCH; IGNITION HOUSE; NATIONAL CENTRE FOR SOCIAL RESEARCH T/A NATCEN SOCIAL RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 23 Jan 2025 at 14:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002400-2025
- 8 Aug 2024 at 09:29 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024978-2024
- 18 Jul 2024 at 11:22 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022260-2024
- 29 Apr 2024 at 15:43 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/013792-2024

## Notice URLs

- http://www.fca.org.uk
- https://atamis-fca.my.salesforce.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0455e4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0455e4.json.