---
title: "The Provision of Interpretation and Translation Services"
ocid: "ocds-h6vhtk-04564e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04564e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04564e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04564e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LEICESTERSHIRE COUNTY COUNCIL"
published: "2024-04-30"
---

# The Provision of Interpretation and Translation Services

Buyer: LEICESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04564e

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## Summary

The Leicestershire County Council recently completed a procurement process for "The Provision of Interpretation and Translation Services". This tender aimed to secure high-quality language support services for various council functions. The procurement process included different lots such as Face to Face Interpretation, Telephone and Video Interpretation, Written Translations, and Non-Spoken Languages. The Council used a limited procurement method with an award procedure without prior publication of a call for competition. The successful suppliers for the tender include Absolute Interpretation and Translations Limited, Premium Linguistic Services Limited, and Word Language Services.

This tender by Leicestershire County Council offers opportunities for language service providers to engage in providing interpretation and translation services to support social care, education, highways, and other functions of the council. Businesses with expertise in linguistic services and the provision of language support solutions would be well-suited to compete in this procurement process. The tender presents an opportunity for providers to secure long-term contracts, as evidenced by the option to extend the contract for up to 3 years. By participating in this tender, businesses can contribute to ensuring language clarity, accessibility, and value for money in the delivery of services for the council and its service users.

## Notice

This is an invitation to provide a comprehensive language support service for Leicestershire County Council. The Council has responsibility for adult and children social care, education, highways, heritage services, trading standards and other functions. The objectives of the procurement are: * To secure a high quality and reliable language support service * To ensure that language support services are available at a right time * To ensure clarity in contractual and administrative arrangements for delivery of the service * To ensure value for money.

### Lot Information

Face to Face Interpretation

To convert a spoken language from one to another via the use of a Linguist in physical attendance, allowing listeners and speakers to understand one another.

Options: There will be an option to extend the contract for 3 years in 12-month increments, subject to satisfactory performance and business needs. Maximum contract period is 4 years.

Telephone and Video Interpretation

To convert a spoken language from one to another via the use of a Linguist over the telephone, allowing listeners and speakers to understand one another. The list of languages that may be required by Council are included below. However, the specific languages as relevant and appropriate to the Council and their respective Service User demographics may be defined differently at a later stage.

Options: There will be an option to extend the contract for 3 years in 12-month increments, subject to satisfactory performance and business needs. Maximum contract period is 4 years.

Written Translations

Translate or arrange for written material to be translated from one language to another as text; Transcribe audio files, tapes and other electronic media into written and/or electronic text documents; Transcribe written documents and/or electronic media into alternative formats such as, but not limited to: * Braille. * Easy Read. * Large Print. * Artwork. * Studio work. * Pictorial English. * Review and revision of material already transcribed/translated

Options: There will be an option to extend the contract for 3 years in 12-month increments, subject to satisfactory performance and business needs. Maximum contract period is 4 years.

Non-Spoken Languages

To facilitate communication between individuals who are deaf, deafblind or have a hearing loss and hearing individuals via the use of a Linguist in physical attendance, allowing both parties to understand one another.

Options: There will be an option to extend the contract for 3 years in 12-month increments, subject to satisfactory performance and business needs. Maximum contract period is 4 years.

### Procurement Information

The Council published a Contracts Finder notification to advertise the procurement which was viewed 727 times. The Council then proceeded to run a procurement for the opportunity under the open procedure. While no formal call for competition was published, the Council has otherwise conducted the procurement in compliance with the PCR and the underlying Treaty principles of non-discrimination, transparency and proportionality. Given the large number of views to the Contracts Finder advert, it is clear that market operators actively search out and engage with potential opportunities to provide their services and the Council considers that the lack of a call for competition is not likely to have materially prejudiced competition. Therefore, the Council has entered into contract with the preferred bidder identified through the procurement process. Organisations who requested to participate but were unsuccessful have been informed of this fact and been provided with the information required under Regulation 86 of the PCR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013968-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £311,623 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE COUNTY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE3 8RA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLF22 Leicestershire CC and Rutland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | ABSOLUTE INTERPRETATION AND TRANSLATIONS; D A LANGUAGES; PREMIUM LINGUISTIC SERVICES; WORD LANGUAGE SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 30 Apr 2024 at 20:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013968-2024

## Notice URLs

- https://www.eastmidstenders.org/index.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04564e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04564e.json.