---
title: "Refugee_Resettlement_Support_Service-Framework-2026"
ocid: "ocds-h6vhtk-04571d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04571d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04571d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04571d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE HIGHLAND COUNCIL"
published: "2026-04-22"
---

# Refugee_Resettlement_Support_Service-Framework-2026

Buyer: THE HIGHLAND COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04571d

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## Summary

The current procurement process pertains to the Highland Council's search for a provider capable of delivering Refugee Resettlement Support Services under a framework agreement. This initiative falls under the industry category of housing services and is set within the Highland Council Area, specifically located in the UKM6 region. The process is at the tender stage, following an open procedure, with the tender closing on 26th May 2026. Interested parties are encouraged to submit electronic bids, with the bid opening occurring on the same date. The framework agreement, valued at £613,000 GBP, will require service provision on an 'as and when' basis over a period of 1080 days, and may include multiple extensions subject to mutual agreement.

This tender presents significant opportunities for businesses specialising in social services and community support, especially those with expertise in refugee resettlement. It requires a single supplier with a proven track record in providing competent and qualified services. Companies that focus on housing and community services, and those capable of meeting high-quality standards while offering competitive pricing, will find this an attractive opportunity. With a framework agreement in place, there is potential for ongoing service provision, promoting business growth in the region through sustainable development and enhanced community impact. Businesses located within or near the Highland Council Area may particularly benefit from this tender due to familiarity with regional needs and logistical advantages.

## Notice

The Council intends to put in place a Framework Agreement (hereinafter may be referred to as "Framework or FW") with one (1) sole Supplier of suitably competent, qualified and the experience to provide Refugee Resettlement Support Service, for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. Please refer in full to the Tender Documents.

### Lot Information

Lot 1 - Housing Support (Time Limited) [HS]

The Council intends to put in place a Framework Agreement (hereinafter may be referred to as "Framework or FW") with one (1) sole Supplier of suitably competent, qualified and the experience to provide Refugee Resettlement Support Service, for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. Please refer in full to the Tender Documents.

Options: The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.

Renewal: With the option of multiple extensions to be extended by up to 12 months, subject to each submitted pricing schedule geographical location requirements i.e., each geographical location may be extended independently of each other and evaluated and awarded independently, and by mutual agreement.

Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS]

The Highland Council intends to put in place a Framework Agreement (hereinafter may be referred to as "Framework or FW") with a number of suitably competent, qualified and experienced Contractors to provide Time Limited Housing Support Services for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. The Framework shall be divided into lots by type of service required and sub-lots by geographical area, where applicable, as follows: Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS]: Geographical Area (No sub-lots) - To provide services across the Highland Council Area.

Options: The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.

Renewal: The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036574-2026 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2026 |
| Submission deadline | 26 May 2026 |
| Future notice date | 14 Jul 2024 |
| Award date | 3 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £613,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £4,113,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE HIGHLAND COUNCIL |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 5BX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness West |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CROSSREACH (THE OPERATING NAME FOR THE CHURCH OF SCOTLAND SOCIAL CARE COUNCIL; NEW START HIGHLAND; SALVATION ARMY TRUSTEE COMPANY(THE |

## CPV Codes

### Divisions

- 70 - Real estate services
- 98 - Other community, social and personal services

### Codes

- 70333000 - Housing services
- 98000000 - Other community, social and personal services

## Release History

- 22 Apr 2026 at 11:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036574-2026
- 6 Jun 2025 at 14:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030663-2025
- 1 Oct 2024 at 13:16 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031380-2024
- 3 May 2024 at 09:37 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/014309-2024

## Notice URLs

- http://www.crossreach.org.uk
- http://www.highland.gov.uk
- http://www.newstarthighland.org
- http://www.publiccontractsscotland.gov.uk
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
- http://www.salvationarmy.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000765630
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000778638
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000798184
- https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
- https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=798184
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=798184
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00045
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
- https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04571d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04571d.json.