---
title: "Student Support Services (May 2024)"
ocid: "ocds-h6vhtk-045742"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045742"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-045742.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-045742.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF HERTFORDSHIRE HIGHER EDUCATION CORPORATION"
published: "2024-09-03"
---

# Student Support Services (May 2024)

Buyer: UNIVERSITY OF HERTFORDSHIRE HIGHER EDUCATION CORPORATION  
Current stage: Award  
OCID: ocds-h6vhtk-045742

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045742)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-045742.json)

## Summary

The University of Hertfordshire Higher Education Corporation has concluded a procurement process for "Student Support Services (May 2024)" in the Health and Social Work Services category. The awarded contract, valued at £210,000, focuses on providing non-medical helpers to support students with diverse needs, such as visual and hearing impairments, throughout the academic year. The university, located in Hatfield (UKH23), used an Open procedure for this tender. The contract term is for three years with an optional two-year extension, pending satisfactory performance, effective from early September 2024. The procurement process stages included a tender period ending June 3, 2024, with the contract awarded to Randstad Solutions Limited on September 3, 2024.

This tender represents a significant opportunity for businesses specialising in health and social support services to expand their footprint in the education sector. Companies with expertise in providing tailored support to individuals with complex needs will find this contract particularly well-suited to their capabilities. The initial term of three years, with potential for extension, offers a stable, long-term partnership with the University of Hertfordshire, which prioritises flexibility and responsiveness to student needs. Suppliers adept at managing variable demand and complying with data management and security policies are encouraged to explore such opportunities to foster growth and establish a foothold in the academic support services market.

## Notice

The University is conducting a tender exercise to set up a contract with the successful bidder for the provision of non medical helpers to support students across all programmes of study throughout the academic year.It is anticipated that the contract will be awarded July 2024 with non medical helpers available to commence work for the start of the academic year in early September. The numbers of non-medical helpers required will not be finalised until students have completed registration and their individual needs have been assessed. Requirements may vary throughout the year so the successful bidder will need to flexible to meet changing demand.All University policies and regulations relating to information, security, data management, systems and services, will apply to all contracts resulting from this tender. The contract is for an initial term of three years subject to satisfactory performance with the option to extend by an additional two years with agreement by both parties.

### Lot Information

Lot 1

The University of Hertfordshire's Student Wellbeing Service are looking for a provider to partner with to deliver support to students across all programmes of study throughout the academic year. Support will be provided to students with complex needs such as visual impairment, hearing impairment or mobility difficulties for the duration of their studies. The University of Hertfordshire aims to ensure all students' have a rewarding experience during their time studying and through offering support tailored to individual needs we hope to meet this objective.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028170-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2024 |
| Submission deadline | 3 Jun 2024 |
| Future notice date | Not specified |
| Award date | 2 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | £200,000 |
| Awards value | Not specified |
| Contracts value | £210,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF HERTFORDSHIRE HIGHER EDUCATION CORPORATION |
| Locality | HATFIELD |
| Post town | St Albans |
| Postcode | AL10 8NE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Hatfield Central |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RANDSTAD SOLUTIONS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85147000 - Company health services

## Release History

- 3 Sep 2024 at 14:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028170-2024
- 3 May 2024 at 13:27 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/014370-2024

## Notice URLs

- https://in-tendhost.co.uk/universityofhertfordshire/aspx/MessagesHelp

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045742. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-045742.json.