--- title: "Ticketless Travel Survey Methodology (TTSM)" ocid: "ocds-h6vhtk-0457fd" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0457fd" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0457fd.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0457fd.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "THE CHILTERN RAILWAY COMPANY LIMITED" published: "2024-05-08" --- # Ticketless Travel Survey Methodology (TTSM) Buyer: THE CHILTERN RAILWAY COMPANY LIMITED Current stage: Tender OCID: ocds-h6vhtk-0457fd [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0457fd) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0457fd.json) ## Summary The buying organization, THE CHILTERN RAILWAY COMPANY LIMITED, has initiated a tender process for the provision of Ticketless Travel Survey Methodology (TTSM) services in the railway transport support services industry. The tender, titled "Ticketless Travel Survey Methodology (TTSM)", has a contract value of GBP 120,000 and involves a 720-day contract period. The procurement method is an open procedure, with the tender period ending on 7th June 2024 and the bid opening scheduled for 10th June 2024 at THE CHILTERN RAILWAY COMPANY LIMITED's address at Melcombe Place, Marylebone Station, London NW1 6JJ. This tender presents an opportunity for businesses in the services sector that specialize in conducting travel surveys and data analysis. Companies with expertise in delivering survey methodologies aligned with railway transport requirements and experience in meeting sampling targets could be well-suited to compete for this contract. Interested businesses should ensure compliance with Chiltern Railways' specific submission criteria outlined in the tender document to enhance their chances of securing the contract. The tender can serve as a platform for business growth by partnering with a respected rail service provider and contributing to the enhancement of ticketless travel survey processes within the industry. ## Notice Chiltern Railways has a requirement to for Ticketless Travel Survey Methodology (TTSM) As part of the National Rail Contract (NRC) Chiltern is required to carry out Ticketless Travel Surveys in each Ticketless Travel Survey Period in accordance with an agreed Ticketless Travel Survey Methodology. ### Lot Information Lot 1 This document is to be read in conjunction with the Agreement for Supply of Ticketless Travel Survey Methodology (TTSM). The Supplier shall provide the following Services: As part of the National Rail Contract (NRC) Chiltern is required to carry out Ticketless Travel Surveys in each Ticketless Travel Survey Period in accordance with an agreed Ticketless Travel Survey Methodology. The outputs of each Ticketless Travel Survey will include a "Revenue at Risk Rate", which is defined as follows: "for any Ticketless Travel Survey Period, that proportion (expressed as a percentage to three decimal places) of revenue estimated by the Ticketless Travel Surveys conducted within that Ticketless Travel Survey Period to be associated with passengers travelling on the Passenger Services without a valid ticket or other valid permission to travel". The survey contractor shall be required to propose a detailed survey plan and share a copy of a redacted example of a previous plan to CRCL, to demonstrate how the expected levels of sampling are to be achieved. The supplier shall also share their survey methodology with the CRCL to ensure that it aligns with the In accordance with the DFT preferred methodology, Chiltern shall target a minimum sample size of 20,000. In order to ensure robust sampling across different lines of route, times of day, days of week, Chiltern adopts a matrix of 6 time-periods. In each route / time 'bucket' 300 observations shall be targeted (however, this will not always possible, given the unpredictability of demand levels at route / time level). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/014697-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 May 2024 | | Submission deadline | 7 Jun 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £120,000 | | Lots value | £120,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE CHILTERN RAILWAY COMPANY LIMITED | | Locality | SUNDERLAND | | Post town | Sunderland | | Postcode | SR3 3XP | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC44 Sunderland | | Local authority | Sunderland | | Electoral ward | Doxford | | Westminster constituency | Houghton and Sunderland South | | Delivery location | TLG West Midlands (England), TLI London, TLJ South East (England) | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services ### Codes - 63711000 - Support services for railway transport ## Release History - 8 May 2024 at 13:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/014697-2024 ## Notice URLs - http://www.chilternrailways.co.uk - https://secure.marketdojo.com/events/129782/documents - https://secure.marketdojo.com/users/confirmation?confirmation_token=nz4vEDssi6-yjAFizWd1 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0457fd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0457fd.json.