---
title: "Support and advice services for multiple disadvantaged vulnerable adults"
ocid: "ocds-h6vhtk-04581f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04581f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04581f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04581f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2024-11-05"
---

# Support and advice services for multiple disadvantaged vulnerable adults

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04581f

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## Summary

Birmingham City Council has awarded contracts for support and advice services targeting multiple disadvantaged vulnerable adults under the Light Touch Regime (LTR) Design Procedure. The procurement process, initiated as an open tender, encompasses various lots aimed at different client groups including young people aged 16-24, adults aged 25 and above, victims of domestic abuse, and offenders. The services are categorised under the CPV code 85300000 for social work and related services. The contracts were signed on 5th November 2024 and include the Youth Hub, Young Persons Lead Worker, Community Based Advisors, Adults Lead Worker, Discharge to Assess services, Domestic Abuse Front Door Hub, andothers. The total contract value amounts to £94,500,000. Key suppliers include St Basils, Trident Reach the People Charity, YMCA Heart of England, Citizens Advice Mid Mercia, and Birmingham and Solihull Women's Aid, among others. The services will be delivered within the West Midlands region (UKG31).

This procurement offers significant business growth opportunities for service providers specialising in social work, mental health services, community health services, and emergency accommodation services, particularly those experienced in handling complex and vulnerable populations. SMEs and large organisations with expertise in these areas, such as those providing strength-based support, intensive case management, and emergency housing solutions, will find these contracts particularly suited to their capabilities. The focus on social value and quality criteria (75% combined) alongside price (25%) underscores the importance of proven service impact and cost-efficiency, making this tender an attractive avenue for both established and emerging service providers aiming to expand their reach and impact in the social care sector.

## Notice

The Council is conducting the procurement exercise under the Light Touch Regime (LTR) Design Procedure set out in chapter 3 section 7 of the Public Contracts Regulations 2015 (PCR 2015) and the Public Procurement (Amendments, Repeals and Revocations) Regulations 2016.There is a requirement for the provision for multiple disadvantaged vulnerable adults. This often leads to health problems and social exclusion being exacerbated and the potential to rely on crisis or statutory services and high-cost care later in life. Citizens in scope will be experiencing or have experienced two or more of the following: * substance misuse;* poor mental health;* a history of repeat homelessness; * a history of offending;* those who experience serial exclusion from services or are at risk of exclusion from mainstream services.

### Lot Information

Youth Hub (16yrs - 24yrs)

Provision of guidance and information, support and connection to services, delaying or preventing the need for more costly interventions. Client Group - Young People (16-24yrs)

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

Young Persons Lead Worker (18 -24 years)

Provision of strength-based support to citizens in the community for a period of time, usually up to 2 years.

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

Young Persons Lead Worker Plus (18 -24 years)

Provision of strength-based support in long term accommodation (2 years) provided by the service provider.

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

Community Based Advisors

Quality advice, guidance and signposting across multiple access channels offering citizens choice of preferred contact method.

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

Adults Lead Worker (25 years plus)

Provision of strength-based support to citizens in the community for a period of time, usually up to 2 years.

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

Adults Lead Worker Plus (25 years plus)

Provision of strength-based support in long term accommodation (2 years) provided by the service provider.

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

Discharge to Assess (Health and Homeless) Service (18 years plus)

Provision of intensive strength-based support for people with complex needs who have no suitable accommodation to return to at the point of discharge from any bedded provision e.g. acute, residential.

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

Domestic Abuse Front Door Hub (16 years plus)

Provision of guidance and information, support and connection to services, delaying or preventing the need for more costly interventions.

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

Domestic Abuse Lead Worker (18 years plus)

Provision of strength-based support to citizens in the community for a period of time, usually up to 2 years.

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

Domestic Abuse Refuge Spaces (18 years plus)

Provision of emergency accommodation for a period of up to 12 months.

Options: With the provision to extend for up to an additional 3 years, and an additional 2 years subject to requirements and satisfactory performance. These durations are based on the funding model.

Domestic Abuse Dispersed Accommodation (18 years plus)

Provision of self-contained units and support for up to 12 months.

Options: With the provision to extend for up to an additional 3 years, and an additional 2 years subject to requirements and satisfactory performance. These durations are based on the funding model.

Lead Worker Plus (18 years plus)

Provision of strength-based support in long term accommodation (2 years) provided by the service provider.

Options: With the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035844-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2024 |
| Submission deadline | 26 Jun 2024 |
| Future notice date | Not specified |
| Award date | 5 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £94,500,000 |
| Lots value | £94,500,000 |
| Awards value | Not specified |
| Contracts value | £91,178,067 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 7WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG31 Birmingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 11 |
| Supplier names | BIRMINGHAM AND SOLIHULL WOMEN'S AID; BIRMINGHAM CRISIS CENTRE; CITIZENS ADVICE MID MERCIA; CLAREMONT LIVING; CRANSTOUN; GREENSQUAREACCORD; SANCTUARY HOUSING ASSOCIATION; SPRING HOUSING ASSOCIATION; ST BASILS; TRIDENT REACH THE PEOPLE CHARITY; YMCA HEART OF ENGLAND |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 75200000 - Provision of services to the community
- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85311000 - Social work services with accommodation
- 85323000 - Community health services
- 98341000 - Accommodation services

## Release History

- 5 Nov 2024 at 16:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035844-2024
- 8 May 2024 at 16:01 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/014753-2024

## Notice URLs

- http://www.birminghamcrisis.org.uk
- http://www.bswaid.org
- http://www.citizensadvicemidmercia.org.uk/
- http://www.claremontliving.org
- http://www.finditinbirmingham.com
- http://www.greensquareaccord.co.uk
- http://www.in-tendhost.co.uk/birminghamcc
- http://www.springhousing.org.uk
- https://cranstoun.org
- https://tridentgroup.org.uk/
- https://ymcaheartofengland.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04581f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04581f.json.