---
title: "Face to Face Payments"
ocid: "ocds-h6vhtk-04582f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04582f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04582f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04582f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "WESTMINSTER CITY COUNCIL"
published: "2024-05-09"
---

# Face to Face Payments

Buyer: WESTMINSTER CITY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-04582f

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## Summary

The Westminster City Council is planning a procurement process for a face-to-face payment services contract, with the current contract set to expire on 30th April 2025. The main objective is to engage with the market to explore options for future service provision, including daily electronic payment transfers and confirmation of sales. The consultation seeks input on delivery models aligning with the Fairer Westminster Strategy, offering in-person and virtual meeting slots on 3rd and 4th of June for interested suppliers.

This tender opportunity from the Westminster City Council aims to create business growth opportunities for organisations experienced in similar service delivery. Businesses capable of providing face-to-face payment services, including collections, remittances, and transmission of transaction data, are well-suited to compete. The opportunity requires compliance with Equalities Act standards and operational availability during specified core hours to maximise customer convenience and service coverage.

## Notice

Westminster City Council requires a face-to-face service for: the collection of payments from customers who hold a barcoded bill remit the amount of payment received by the customer to the Authority transmit the transaction data to the Authority within twelve (12) hours after the cut off time of the transaction taking place. Payments could be made by credit or debit card, cash or cheque. The services must be available at multiple locations within the Authority's borough of Westminster and across the country to allow maximum coverage and options to pay and facilities must be fully compliant with the Equalities Act. The locations must be fully operational during the following minimum core hours: Monday - Friday: 09:00 am - 17.30 pm Saturday: 09.00 am - 12:30 pm.

### Lot Information

Lot 1

Westminster City Council requires a face-to-face service for: the collection of payments from customers who hold a barcoded bill remit the amount of payment received by the customer to the Authority transmit the transaction data to the Authority within twelve (12) hours after the cut off time of the transaction taking place. Payments could be made by credit or debit card, cash or cheque. The services must be available at multiple locations within the Authority's borough of Westminster and across the country to allow maximum coverage and options to pay and facilities must be fully compliant with the Equalities Act. The locations must be fully operational during the following minimum core hours: Monday - Friday: 09:00 am - 17.30 pm Saturday: 09.00 am - 12:30 pm. Additional information: The purpose of this Prior Information Notice (PIN) is to initiate a market engagement exercise to gauge the interest of suppliers to provide Westminster City Council with a face-to-face payment service which enables its residents to be able to pay for any Council bill in the most convenient locations on days and times that best suit them.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014777-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2024 |
| Submission deadline | Not specified |
| Future notice date | 1 Sep 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMINSTER CITY COUNCIL |
| Locality | LONDON |
| Post town | Not specified |
| Postcode | . |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 98 - Other community, social and personal services

### Codes

- 75100000 - Administration services
- 98300000 - Miscellaneous services

## Release History

- 9 May 2024 at 08:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/014777-2024

## Notice URLs

- http://www.capitalesourcing.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04582f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04582f.json.