--- title: "Support, Maintenance and Hosting for Civica Paris" ocid: "ocds-h6vhtk-04585d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04585d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04585d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04585d.json" source: "Find A Tender Service" current_stage: "Award" buyer: "ISLE OF WIGHT COUNCIL" published: "2024-05-09" --- # Support, Maintenance and Hosting for Civica Paris Buyer: ISLE OF WIGHT COUNCIL Current stage: Award OCID: ocds-h6vhtk-04585d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04585d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04585d.json) ## Summary The Isle of Wight Council has initiated a tender process for the provision of support, maintenance, and hosting services for the Civica Paris application used in Adult Services social care recording. This procurement falls under the services category and is at the award stage. The contract value is £692,029.49, with a contract signing date of 31st March 2016. The tender involves critical services for the Adult Services department and a standstill period is in place until 20th May 2024. This tender presents an opportunity for businesses with expertise in IT services, consulting, software development, and support to provide essential services for the Adult Services sector in partnership with the Isle of Wight Council. Given the specific technical requirements and the absence of competition for certain services, businesses with a proven track record in providing similar critical services are well-suited to compete. The procurement method is limited, demonstrating the need for specialised capabilities to effectively support the critical case recording system essential for Adult Services. ## Notice Support, maintenance and hosting required to run the Paris application for Adult Services social care recording application. ### Lot Information Lot 1 Support, maintenance and hosting required to run the Paris application for Adult Services social care recording application. ### Procurement Information Paris is a critical Adult's Services case recording system, and it is essential that this system remains supported. Civica are the suppliers of the Paris case recording system, and the Council had and has an agreement with the NHS Trust (St Mary's Hospital) for hosting, support and maintenance required to run the system. Support and Maintenance is required to be paid to the NHS for the IWC Paris software maintenance costs for the financial years of 23/24 and 24/25 of PS95,896.00 and PS101,405.00. In addition, the NHS have not invoiced us for Paris hosting costs since financial year 2021/22, the NHS are now looking for hosting charges for previous years to bring us up to date and an adjusted hosting cost for the 24/25 financial year. This element of cost from 01 April 2021 (hosting) and 01 April 2023 (Support and Maintenance) - 31 March 2025 totals PS308,515.49. Paris is jointly used by the NHS and IWC with the NHS hosting the system. The NHS are moving systems and the IWC are therefore looking at options from 2025. Only Civica provide support and maintenance for Paris, therefore only Civica have the Skills and Capabilities to allow Paris to remain supported. Paris has been in use for Adult Services since 2016 and the total costs set out here include software support and maintenance costs, plus hosting costs. 2016 - 2023 for Software support and maintenance and 2016 - 2021 for hosting, totalling PS383,514.00. The support and maintenance costs are quoted by Civica via the NHS, and there are no alternative providers for support and maintenance for Paris other than Civica. Adult Services are currently undertaking an analysis of options for their case recording system in the future. A business justification case is being created to present future options and value for money. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/014854-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 9 May 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 30 Mar 2016 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £692,029 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | ISLE OF WIGHT COUNCIL | | Locality | NEWPORT | | Post town | Portsmouth | | Postcode | PO30 1UD | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ34 Isle of Wight | | Local authority | Isle of Wight | | Electoral ward | Newport Central | | Westminster constituency | Isle of Wight West | | Delivery location | TLJ34 Isle of Wight | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | ISLE OF WIGHT NHS TRUST OF ST. MARY'S HOSPITAL | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 9 May 2024 at 14:40 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/014854-2024 - 9 May 2024 at 14:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014852-2024 ## Notice URLs - http://www.iwight.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04585d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04585d.json.