---
title: "Consultation & Engagement System"
ocid: "ocds-h6vhtk-045920"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045920"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-045920.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-045920.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2024-11-18"
---

# Consultation & Engagement System

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-045920

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045920)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-045920.json)

## Summary

Durham County Council has awarded a contract for the Provision of a Consultation & Engagement System, classified under "Software package and information systems" (CPV code 48000000). This contract will support the Council's Consultations Team and Planning and Policy Teams, replacing the current solution with a more robust system. The procurement process was completed under an open procedure, with initial tendering beginning on 13th May 2024 and the contract awarded on 18th November 2024. The contract, valued at £155,600, was signed on 31st August 2024 with Go Vocal, headquartered in London.

This tender presents substantial business growth opportunities, particularly for software companies specialising in consultation and engagement systems. The requirement for a Commercial-off-the-Shelf (COTS) product indicates that businesses with ready-to-deploy solutions are at an advantage. Companies with strong project implementation plans, data migration expertise, and high standards of hosting security compliance are well-suited to compete for such contracts. The regional focus in the UK provides a strategic opportunity for businesses to expand their presence in the public sector market, aligning with the Council's digital transformation objectives.

## Notice

Contract for the Provision of a Consultation & Engagement System to be used by the Council's Consultations Team and the Planning and Policy Teams across the Council. This system will replace the current 'work-around' solution currently in place.

### Lot Information

Lot 1

Contract for the Provision of a Consultation & Engagement System to be used by the Council's Consultations Team and the Planning and Policy Teams across the Council. This system will replace the current 'work-around' solution currently in place.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037198-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2024 |
| Submission deadline | 14 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £155,600 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England), TLC14 Durham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GO VOCAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Nov 2024 at 13:32 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037198-2024
- 13 May 2024 at 12:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015147-2024

## Notice URLs

- http://www.durham.gov.uk
- http://www.nepo.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045920. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-045920.json.