---
title: "Provision of Soft FM Helpdesk Services"
ocid: "ocds-h6vhtk-04594b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04594b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04594b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04594b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "COMMUNITY HEALTH PARTNERSHIPS LIMITED"
published: "2024-10-16"
---

# Provision of Soft FM Helpdesk Services

Buyer: COMMUNITY HEALTH PARTNERSHIPS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-04594b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04594b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04594b.json)

## Summary

The Community Health Partnerships Limited, located in Manchester, is overseeing the 'Provision of Soft FM Helpdesk Services' tender. Targeted at the region UKI and classified under Helpdesk and support services (CPV 72253000), this contract involves supporting Community Health Partnerships' Soft FM services across its property portfolio in England. The procurement follows an open procedure, with a contract period starting on 1st October 2024 and concluding on 30th September 2027, valued at £450,000. The award process began after the tender submission deadline ended on 21st June 2024, with Mitie Security Limited ultimately awarded the contract valued at £497,235, signed on 23rd September 2024.

This tender offers notable opportunities for businesses specialising in facilities management and support services, particularly those that can deliver high-quality Helpdesk services. The open procedure implies a competitive yet transparent process, making it suitable for both large organisations and potentially mid-sized firms with relevant capabilities. Businesses experienced in managing substantial contracts and capable of providing reliable service across multiple locations in England will find this opportunity particularly beneficial for expanding their service offerings and client base.

## Notice

Contract for the provision of a Soft FM Helpdesk service for use by Community Health Partnerships' staff and stakeholders

### Lot Information

Lot 1

Contract for the provision of a Soft FM Helpdesk service for use by Community Health Partnerships' staff and stakeholders

Renewal: 3+1+1

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033435-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Oct 2024 |
| Submission deadline | 21 Jun 2024 |
| Future notice date | Not specified |
| Award date | 22 Sep 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | £450,000 |
| Awards value | Not specified |
| Contracts value | £497,235 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMMUNITY HEALTH PARTNERSHIPS LIMITED |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 3LD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLD33 Manchester, TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MITIE SECURITY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72253000 - Helpdesk and support services
- 79993000 - Building and facilities management services

## Release History

- 16 Oct 2024 at 15:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/033435-2024
- 13 May 2024 at 16:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015202-2024

## Notice URLs

- http://www.mitie.com
- https://health-family.force.com/s/Welcome
- https://www.communityhealthpartnerships.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04594b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04594b.json.