---
title: "NEPO311 Water Retail Services"
ocid: "ocds-h6vhtk-045a16"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045a16"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-045a16.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-045a16.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED"
published: "2025-04-03"
---

# NEPO311 Water Retail Services

Buyer: THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-045a16

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## Summary

The Association of North East Councils, trading as the North East Procurement Organisation (NEPO), has initiated the tender process for the NEPO311 Water Retail Services Framework Agreement. This procurement falls under the Water Distribution and Related Services category (CPV 65100000) and includes provisions for Automatic Meter Reading and associated services to aid in water consumption reduction and efficiency. The framework is set to encompass the entire UK region and is estimated at a value of £120,000,000 GBP. The procurement stage is currently in the planning stage, with market consultation meetings scheduled for early June 2024. The tender submission deadline for the Selection Questionnaire is 30th May 2024, and the contract period is anticipated to begin on 1st April 2025, with the option to extend by an additional 12 months.

This tender presents substantial business growth opportunities for companies with expertise in water distribution, particularly those holding a valid Water Supply and Sewerage Licence authorised by Ofwat. The NEPO311 Framework Agreement, designed as a sole supplier contract, emphasises efficiency and comprehensive water and wastewater management services, including energy efficiency support and consulting services. Businesses with robust capabilities in automatic meter reading, leak detection, and site audits will find this tender particularly lucrative, as it aims to provide significant value and cost savings to public sector organisations across the UK. The procurement method is a selective, two-stage restricted procedure, conducive for businesses capable of meeting high-level requirements and demonstrating substantial capability and capacity.

## Notice

The Association of North East Councils Trading as the North East Procurement Organisation (NEPO) Is seeking tenders for water retail services. At the time of submitting an SQ, and throughout the life of the Framework Agreement, tenderers must hold a valid Water Supply and Sewerage Licence with the appropriate retail authorisation, as issued by Ofwat. Also included within the scope of the Framework Agreement is the provision of Automatic Meter Reading and associated services and systems. The Framework Agreement will also include provisions for assisting in the reduction of consumption and supporting users efficiency schemes.

### Lot Information

Lot 1

NEPO are using a two-stage, restricted procedure for this Framework Agreement. The first is a Selection Questionnaire which will be used to shortlist organisations. It should be noted that one of the key mandatory criteria at Selection Questionnaire stage is for organisations to hold a relevant Water Supply and Sewerage Licences with the appropriate retail authorisation, as issued by Ofwat. The Selection Questionnaire document also contains an ITT overview that sets out the high-level requirements of the Framework Agreement. This document will allow organisations to determine if they are interested in this opportunity and consider whether they have the required capability and capacity to deliver the Framework Agreement prior to submitting a Selection Questionnaire. The Framework Contract will be a sole supplier Framework Contract with one Lot. Those organisations shortlisted from the Selection Questionnaire and invited to tender will be evaluated in accordance with Award Criteria contained within the Invitation to Tender documents. The opportunity can be accessed via the NEPO eTender system (Open). Suppliers wishing to be considered for this Framework Contract must register their expression of interest and submit the selection questionnaire and tender response through the Open eTendering System. If not already registered, suppliers should register on the Open eTendering System at https://www.open-uk.org/ Selection Questionnaire and Tender responses must be submitted using the link above. Selection Questionnaire and Tender responses submitted via postal or email methods will not be accepted. If you need technical assistance from the Open Support team, this can be requested via open.support@nepo.org PLEASE NOTE: Open is accessible 24/7 however, technical support is available Monday - Thursday 8:30 - 5pm and Friday 8.30 - 4.30pm For guidance on how to submit your response through Open, please visit https://www.openhub.org/training to access the available Training Guides.

Renewal: It is anticipated that this Framework Contract will be renewed prior to its conclusion. Framework Contract Period: 36 months supply contract commencing 1st April 2025, with the option to extend for a further 1 x 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012712-2025 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Apr 2025 |
| Submission deadline | 23 Oct 2024 |
| Future notice date | 22 Sep 2024 |
| Award date | 19 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £120,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ANGLIAN WATER BUSINESS (NATIONAL |

## CPV Codes

### Divisions

- 65 - Public utilities
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 65000000 - Public utilities
- 65100000 - Water distribution and related services
- 71800000 - Consulting services for water-supply and waste consultancy

## Release History

- 3 Apr 2025 at 09:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012712-2025
- 23 Sep 2024 at 08:44 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030274-2024
- 16 May 2024 at 12:01 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/015569-2024

## Notice URLs

- http://apps.charitycommission.gov.uk/Showcharity/RegisterOfCharities/registerhomepage.aspx
- http://apps.education-ni.gov.uk/appinstitutes/default.aspx
- http://open-uk.org
- http://unistats.direct.gov.uk/institutions/
- http://www.communities.gov.uk/newsroom/factsandfigures/housingplanning1/facts/socialhousing/?id=1822644
- http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm
- http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm
- http://www.fire.org.uk/fire-brigades.html
- http://www.fireservice.co.uk/information/ukfrs
- http://www.hefce.ac.uk/workprovide/unicoll/fecs/
- http://www.hefce.ac.uk/workprovide/unicoll/heis/
- http://www.nepo.org
- http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx
- http://www.oscr.org.uk/
- http://www.police-information.co.uk/index.html
- http://www.police.uk/forces.htm
- http://www.schoolswebdirectory.co.uk/localauthorities.php
- http://www.ukschoolsdirectory.net
- https://www.communities-ni.gov.uk/contact
- https://www.gov.uk/check-a-university-is-officially-recognised/recognised-bodies
- https://www.gov.uk/find-school-in-england
- https://www.gov.uk/government/organisations
- https://www.gov.uk/government/organisations/department-for-education
- https://www.gov.uk/government/organisations/maritime-and-coastguard-agency
- https://www.gov.uk/government/publications/current-registered-providers-of-socialhousing
- https://www.gov.uk/government/publications/open-academies-and-academy-projects-indevelopment
- https://www.nepo.org/
- https://www.nepo.org/associate-members/list
- https://www.nepo.org/associate-members/permissible-users
- https://www.ons.gov.uk/
- https://www.open-uk.org/
- https://www.openhub.org/training

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045a16. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-045a16.json.