---
title: "National Framework for Water Billing Services 2024"
ocid: "ocds-h6vhtk-045a77"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045a77"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-045a77.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-045a77.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "RED KITE LEARNING TRUST"
published: "2025-02-21"
---

# National Framework for Water Billing Services 2024

Buyer: RED KITE LEARNING TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-045a77

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## Summary

The Red Kite Learning Trust has finalised the procurement process for the "National Framework for Water Billing Services 2024," for public utilities within the UK. The contract was awarded on 28th January 2025, to "Water Plus Limited" for a contract value of £225 million. This procurement followed an open procedure under the Public Contract Regulations 2015 and covered various regions across the UK. The framework is established for an initial three-year period, starting from December 2024, with an option to extend for one additional year. The procurement is aimed at licensed providers of water supply services registered with Ofwat and WICS, offering services including water and sewerage supply, various meter types, and different contract durations starting from one year.

This tender creates significant opportunities for businesses in the water utilities sector, particularly those capable of providing comprehensive water and wastewater services to public sector organisations, including charities. Companies that are Ofwat and WICS registered and hold relevant water supply licenses will benefit the most. Suppliers have the potential to gain substantial business through direct awards or further competitive requirements facilitated through this framework, ensuring long-term collaboration and stable revenue streams. This framework is suitable for large suppliers who can handle the extensive service requirements and scale expected by the public sector bodies throughout the UK.

## Notice

Red Kite Learning Trust are looking to establish a framework of providers for Water Billing Services within the UK. The framework will allow Clients to access registered providers who are licensed to operate as a water supplier within the UK. The procurement will be a single stage process following the Public Contract Regulations 2015 open procedure. The framework agreement will be established for a period of 3 years, estimated from December 2024, with the option to extend for a further 1 year. The framework will be a single Lot, with a maximum of 5 Suppliers. This framework agreement is being advertised and tendered, so it can be utilised by all Public-sector bodies, including Charities in the UK, the full list of applicable public sector organisations is available in the Tender synopsis on Pagabo's In- Tend portal - https://in-tendhost.co.uk/pagabo/aspx/ProjectManage/1276. Suppliers for this lot must be both Ofwat and WICS registered.

### Lot Information

Lot 1 - Supply of Mains Electricity

Provision of registered providers who are licensed to operate as a water suppliers in the UK. Suppliers for this lot must be both Ofwat and WICS registered and hold the relevant Water and Wastewater licences for England & Wales and the relevant Water and Wastewater licence for Scotland, to allow them to operate as water suppliers. Suppliers must be able to offer water supply and billing contracts covering the following: * water supply and sewerage services including wastewater and drainage.* all meter types.* a range of supply contract durations from 1 year upwards.

Lot 2 - Electricity Broker Services

For the provision of a Broker service to work with public sector clients to provide access to suitable supply providers.

Lot 3 - Supply of Mains Gas

For the provision of OFGEM registered providers who are licenced to operate as a gas supplier in the UK. Applicants to lot 2 must be OFGEM registered and licenced to operate as a gas supplier in the UK. Providers must be able to offer gas supply contracts covering the following: * All meter types; * A range of supply contract durations from 1 year upwards; * Fixed, flexible and basket purchasing contract options; * Options for different supply mixes including renewable and Biogas.

Lot 4 - Gas Broker

For the provision of a Broker service to work with public sector clients to provide access to suitable supply providers.

Lot 5 - Supply of Mains Water

Provision of OFWAT registered providers who are licenced to operate as a water supplier in the UK. Applicants to lot 3 must be OFGWAT registered and licenced to operate as a water supplier in the UK. Suppliers must be able to offer water supply contracts covering the following: * water supply and sewerage services including wastewater and drainage; * all meter types; * a range of supply contract durations from 1 year upwards.

Lot 6 - Water Broker

For the provision of a Broker service to work with public sector clients to provide access to suitable supply providers.

Lot 7 - Ancillary Items

This Lot will cover all additional ancillary items not covered by the supply and broker services. This will include, but not be limited too: Leakage detection Additional support services Billing support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006887-2025 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Feb 2025 |
| Submission deadline | 12 Nov 2024 |
| Future notice date | 16 May 2024 |
| Award date | 28 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £225,000,000 |
| Lots value | £225,000,000 |
| Awards value | Not specified |
| Contracts value | £225,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled, Planned |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RED KITE LEARNING TRUST |
| Additional buyers | NATIONAL FRAMEWORK FOR WATER BILLING SERVICES 2024 |
| Locality | HARROGATE |
| Post town | Harrogate |
| Postcode | HG2 9PH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Harlow & St. Georges |
| Westminster constituency | Harrogate and Knaresborough |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WATER PLUS |

## CPV Codes

### Divisions

- 09 - Petroleum products, fuel, electricity and other sources of energy
- 41 - Collected and purified water
- 45 - Construction work
- 65 - Public utilities

### Codes

- 09121200 - Mains gas
- 09123000 - Natural gas
- 41100000 - Natural water
- 41110000 - Drinking water
- 41120000 - Non-drinking water
- 45231223 - Gas distribution ancillary work
- 45232000 - Ancillary works for pipelines and cables
- 45232100 - Ancillary works for water pipelines
- 45232200 - Ancillary works for electricity power lines
- 65000000 - Public utilities
- 65100000 - Water distribution and related services
- 65110000 - Water distribution
- 65200000 - Gas distribution and related services
- 65210000 - Gas distribution

## Release History

- 21 Feb 2025 at 15:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006887-2025
- 4 Oct 2024 at 09:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031828-2024
- 17 May 2024 at 13:49 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/015728-2024

## Notice URLs

- https://in-tendhost.co.uk/pagabo/aspx/ProjectManage/1275
- https://in-tendhost.co.uk/pagabo/aspx/ProjectManage/1276
- https://pagabo.co.uk/wp-content/uploads/2025/02/Watermakred_WaterBillingServices_Framework_Pagabo_User_Guide2024-1.pdf
- https://www.rklt.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-045a77. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-045a77.json.