---
title: "Secure Mental Health Transport Services"
ocid: "ocds-h6vhtk-0468f4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0468f4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0468f4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0468f4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HAMPSHIRE AND ISLE OF WIGHT INTEGRATED CARE BOARD"
published: "2024-10-18"
---

# Secure Mental Health Transport Services

Buyer: NHS HAMPSHIRE AND ISLE OF WIGHT INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0468f4

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0468f4.json)

## Summary

NHS Hampshire and Isle of Wight Integrated Care Board has awarded a contract for Secure Mental Health Transport Services to Secure 24, trading as Definitive PSA Ltd. This contract will run from 1st February 2025 to 21st January 2028, with an optional extension of two years until 31st January 2030. The procurement, categorized under ambulance services (CPV: 85143000), aimed to ensure safe and effective transport for individuals with mental health needs within the regions of North and Mid Hampshire, South West Hampshire, South East Hampshire, Southampton, Portsmouth, and Isle of Wight. The competitive process was governed by the Health Care Services (Provider Selection Regime) Regulations 2023, with a contract value of £10,285,171 excluding VAT.

This tender creates significant opportunities for growth for businesses specializing in secure patient transport services, particularly those with experience in handling patients under mental health regulations. Suppliers equipped to provide high-quality, innovative solutions, and who can integrate well with local health services stand to benefit. The comprehensive evaluation criteria that included social value, innovation, integration, collaboration, and price, provide an advantageous framework for businesses focused on holistic and effective service delivery in the healthcare sector. The clear guidelines and competitive process open doors for SMEs and established firms to expand their service offerings in a sizeable geography with a substantial population.

## Notice

NHS Hampshire and Isle of Wight Integrated Care Board are intending to award a contract for Secure Mental Health Transport Services to Secure 24 (Trading as Definitive PSA ltd) for a period of 3 years from 1st February 2025 to 21st January 2028, with the option to extend for a further 2 years to 31st January 2030.

### Lot Information

Lot 1

NHS Hampshire and Isle of Wight Integrated Care Board are intention to award a contract for Secure Mental Health Transport Services. The service will provide safe and effective secure transport for individuals with mental health needs (under various sections of the Mental Health Act 1983), and a support and observation (sitting) staff service for patients during detention or stay in a Place of Safety or acute hospital emergency department (ED) under this legal framework - namely Section 136 of the Mental Health Act. This service will not include transport of individuals with mental health needs where secure transport is not required as this is provided by existing patient transport service provisions. To ensure effective and timely responses the service shall provide a single point of contact number for police officers and mental health professionals to call to arrange transport to the nearest appropriate Place of Safety (PoS) or other location as requested. The service will operate in an area of Hampshire and Isle of Wight Integrated Care Board (ICB) which covers the places of North and Mid Hampshire, South West Hampshire, South East Hampshire, Southampton, Portsmouth and Isle of Wight. The population for the ICB is 1.9 million. The service will operate in and out of Hampshire. The ICB are intending to award the contract for 3 years from 1st February 2025 to 21st January 2028, with the option to extend for a further 2 years to 31st January 2030. This notice is an intention to award a contract under the competitive process (Provider Selection Regime - PSR). The lifetime value of the award is PS10,285,171 excluding VAT. This is an existing service which has been retendered, via the competitive process under PSR. The ICB intends to award the service to a new provider, Secure 24 (Trading as Definitive PSA ltd).

Options: The ICB are seeking to award a contract for 3 years from 1st February 2025 to 21st January 2028, with the option to extend for a further 2 years to 31st January 2030.

Renewal: The contract will be awarded for a period of 3 years, with the option to extend for 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033848-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2024 |
| Submission deadline | 26 Jun 2024 |
| Future notice date | Not specified |
| Award date | 23 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,500,000 |
| Lots value | £10,500,000 |
| Awards value | Not specified |
| Contracts value | £10,285,171 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HAMPSHIRE AND ISLE OF WIGHT INTEGRATED CARE BOARD |
| Locality | EASTLEIGH |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | TLJ3 Hampshire and Isle of Wight |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DEFINITIVE PSA |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85143000 - Ambulance services

## Release History

- 18 Oct 2024 at 16:17 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033848-2024
- 27 Sep 2024 at 15:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031049-2024
- 20 May 2024 at 14:26 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015879-2024

## Notice URLs

- https://in-tendhost.co.uk/soepscommissioning/aspx/Home
- https://www.hantsiow.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0468f4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0468f4.json.