---
title: "Family Support Service Framework"
ocid: "ocds-h6vhtk-046a1b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046a1b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046a1b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046a1b.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "ROYAL BOROUGH OF GREENWICH"
published: "2024-05-24"
---

# Family Support Service Framework

Buyer: ROYAL BOROUGH OF GREENWICH  
Current stage: Tender  
OCID: ocds-h6vhtk-046a1b

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## Summary

The Royal Borough of Greenwich is seeking providers for the Family Support Service Framework in the industry category of Other community, social and personal services. The contract, valued at £600,000, will be located in England with key dates indicating that providers must express interest by June 3, 2024. The procurement stage is at the tender level, scheduled to start on October 1, 2024. The service will support families through various lots, focusing on family support, supporting young people, disabled children, crisis support, and supervised contact.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) to offer services for families within the Children's Social Care Teams in Royal Greenwich. Businesses offering family support, youth mentoring, disability support, crisis intervention, and supervised contact services are well-suited to compete in this framework agreement. Providers must submit their interest by June 3, 2024, to be part of this impactful initiative aimed at better outcomes for families with children and young people in need of tailored support.

## Notice

possible. Contract summary Industry Other community, social and personal services - 98000000 Location of contract England Value of contract PS600,000 Procurement reference RBG001-DN723780-19762511 Published date 24 May 2024 Approach to market date 14 June 2024 Contract start date 1 October 2024 Contract end date 30 September 2028 Contract is suitable for SMEs? Yes Contract is suitable for VCSEs? Yes Description Support for families known to our Children's Social Care Teams delivered via a Framework contract with 5 Lots, enabling call-off of specified services as identified by Social Care Teams. Individually commissioned services will wraparound the work undertaken by Social Workers and Personal Advisors, across Safeguarding Teams, Children in Our Care/Care Leavers Teams and the Disabled Children and Young People's Service. The scope of services does not cover all the services associated with families known to Social Care in RB Greenwich but rather a portion of services that are required to meet the needs identified. We anticipate that the range of organisations will provide more opportunities to achieve individualised support and better outcomes for families with children aged 0-18 years and up to 25 years if known to the Disabled Children and Young People service. Lot 1: Family Support - Family Support provided in the home and in the community, including support specifically aimed at working with fathers and young men and neurodivergent children and young people. Lot 2: Supporting Young People - Mentoring & Direct Support for YP aged 10-18 years Lot 3: Supporting Disabled Children and Young People - Support for Children and Young People with Physical Disabilities, Complex Learning Needs and/or Medicalised Health Needs Lot 4: Crisis Support - Short term crisis intervention which is flexible and responsive to the needs of the family. Lot 5: Supervised Contact - Supporting families with supervised contact. The planned Go live date for the Family Support Service is 1st October 2024. All providers are asked to submit their interest in this tender by Monday 3rd June 2024. There is a planned Online Provider Event Scheduled for Wednesday 5th June 2024 from 1-2pm, where further information will be provided about the service specification and tender process. The event will be facilitated by key leads from Children's services. RBG's community grants lead will also attend and can support smaller organisations to be tender ready. Providers will need to indicate as soon as possible if they wish to attend the provider online event by emailing childrens-commissioning@royalgreenwich.gov.uk stating their organisation name, contact person and the email address so that an invite can be sent. If you wish to receive support from our community grants team, please also indicate in your submission of interest.

### Lot Information

Lot 1

Support for families known to our Children's Social Care Teams delivered via a Framework contract with 5 Lots, enabling call-off of specified services as identified by Social Care Teams. Individually commissioned services will wraparound the work undertaken by Social Workers and Personal Advisors, across Safeguarding Teams, Children in Our Care/Care Leavers Teams and the Disabled Children and Young People's Service. The scope of services does not cover all the services associated with families known to Social Care in RB Greenwich but rather a portion of services that are required to meet the needs identified. We anticipate that the range of organisations will provide more opportunities to achieve individualised support and better outcomes for families with children aged 0-18 years and up to 25 years if known to the Disabled Children and Young People service. Additional information: Lot 1: Family Support - Family Support provided in the home and in the community, including support specifically aimed at working with fathers and young men and neurodivergent children and young people. Lot 2: Supporting Young People - Mentoring & Direct Support for YP aged 10-18 years Lot 3: Supporting Disabled Children and Young People - Support for Children and Young People with Physical Disabilities, Complex Learning Needs and/or Medicalised Health Needs Lot 4: Crisis Support - Short term crisis intervention which is flexible and responsive to the needs of the family. Lot 5: Supervised Contact - Supporting families with supervised contact.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016489-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 May 2024 |
| Submission deadline | Not specified |
| Future notice date | 30 Sep 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BOROUGH OF GREENWICH |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE18 6HQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI51 Bexley and Greenwich |
| Local authority | Greenwich |
| Electoral ward | Woolwich Arsenal |
| Westminster constituency | Greenwich and Woolwich |
| Delivery location | TLI51 Bexley and Greenwich |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 24 May 2024 at 14:10 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016489-2024
- 23 May 2024 at 17:15 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016384-2024
- 23 May 2024 at 15:42 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/016372-2024

## Notice URLs

- http://www.royalgreenwich.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046a1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046a1b.json.
