---
title: "Managed Service for Ingres and OpenROAD Support"
ocid: "ocds-h6vhtk-046a23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046a23"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046a23.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046a23.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "OFFICE FOR NATIONAL STATISTICS"
published: "2024-10-03"
---

# Managed Service for Ingres and OpenROAD Support

Buyer: OFFICE FOR NATIONAL STATISTICS  
Current stage: Award  
OCID: ocds-h6vhtk-046a23

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## Summary

The Office for National Statistics (ONS) has completed a procurement process for the "Managed Service for Ingres and OpenROAD Support". The contract, classified under "Computer support and consultancy services" (CPV code 72600000), has been awarded through a selective procurement method involving competitive dialogue. The procurement, which is a service category, focused on maintaining and providing technical support for ONS systems using Ingres and OpenROAD applications. Located in Newport, UK (region UKL), the service contract was signed on 1st August 2024, with a projected value of £4,000,000 and the possibility of a 12-month extension.

This tender presents significant business opportunities, particularly for companies specialising in IT services, software support, and consultancy. Businesses familiar with large-scale government applications and those capable of maintaining legacy systems like Ingres and OpenROAD are especially well-suited. The demand for ongoing technical support and system maintenance opens doors for sustained involvement with the ONS, enhancing a company's reputation and providing a stable revenue stream. As such, businesses in the IT consultancy sector aiming to expand their public sector footprint could find this contract highly valuable.

## Notice

ONS requires a contracted-out Service requirement for support of live Ingres, ABF and OpenROAD systems. This includes the technical support and Ingres / OpenROAD admin (DBA) for key ONS systems

### Lot Information

Lot 1

ONS requires a contracted-out Service requirement for support of live Ingres, ABF and OpenROAD systems. This includes the technical support and Ingres / OpenROAD admin (DBA) for key ONS systems

Options: 12 month extension

### Procurement Information

To preserve the continuity of knowledge and expertise built over the preceding four and a half years that will provide resilient and consistent support for the critical outputs produced by the organisation using the OpenROAD and Ingress applications. OpenROAD is a database-centric, object-oriented, 4GL rapid application development (RAD) tool that lets you develop and deploy business applications on Windows, Linux and Unix. Ingres is an open-source relational database management system (DBMS) designed for large-scale commercial and government applications. The expertise in the market for the size of managed service support required is very limited. The previous open tender only elicited one suitable response and a market engagement exercise failed to generate any suitable leads. Similarly, a search of purchasing platforms available to the organisation failed to match on the requirements. A strategic resourcing decision not to train and develop permanent resources on legacy technologies means that there is no internal capability to support these applications. The support provided for processing of survey data that enables the regular processing of surveys operated by ONS is a fundamental enabler for our core strategic aim of "statistics for the public good" and cannot be compromised.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031736-2024 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 May 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £7,696,980 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE FOR NATIONAL STATISTICS |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8XG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIEGESIS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72600000 - Computer support and consultancy services

## Release History

- 3 Oct 2024 at 13:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031736-2024
- 23 May 2024 at 16:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016382-2024

## Notice URLs

- http://www.ons.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046a23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046a23.json.