---
title: "Provision of Electronic Care Monitoring System and Associated Services"
ocid: "ocds-h6vhtk-046b7e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046b7e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046b7e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046b7e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LEICESTER CITY COUNCIL"
published: "2024-11-11"
---

# Provision of Electronic Care Monitoring System and Associated Services

Buyer: LEICESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-046b7e

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## Summary

Leicester City Council has awarded a contract for the provision of an Electronic Care Monitoring System and associated services. This procurement falls under the software package and information systems industry category. The scope covers the Leicester area, particularly for the Reablement and Integrated Crisis Response Service (ICRS). The initial tender procedure was open and completed, culminating in the contract being signed on 14th October 2024. The existing solution will expire in March 2025, and the new system is expected to fully replace and consolidate the former dual systems. The vendor selected for this contract is OneTouch Telecare Ltd t/a OneTouchHealth.

This procurement can create significant opportunities for businesses operating in the fields of software development, healthcare technology, and integrated care management systems. Companies specialising in comprehensive software solutions that do not require integration with existing systems will be well-suited to similar tenders. The focus on quality and cost-efficiency, with a 70% emphasis on quality and 30% on price, indicates a favourable environment for innovative and high-standard products. Additionally, as the procurement method was open and competitive, it underscores the importance of readiness and strategic planning for participating enterprises.

## Notice

Leicester City Council are looking to replace their current Electronic Care Monitoring System for a home care provider based across the Leicester area. For our Reablement and Integrated Crisis Response Service (ICRS) service. The current solution is to expire in March 2025, and it has become necessary to consolidate the solution from two separate solutions into one which meets service needs and the growing ask on both the Reablement and ICRS team. The solution sought is to work alone and not need to integrate with existing solutions as these will be replaced by the new solution in its entirety.

### Lot Information

Lot 1

Leicester City Council are looking to replace their current Electronic Care Monitoring System for a home care provider based across the Leicester area. For our Reablement and Integrated Crisis Response Service (ICRS) service. The current solution is to expire in March 2025, and it has become necessary to consolidate the solution from two separate solutions into one which meets service needs and the growing ask on both the Reablement and ICRS team. The solution sought is to work alone and not need to integrate with existing solutions as these will be replaced by the new solution in its entirety.

Renewal: 1+1+1+1+1 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036354-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2024 |
| Submission deadline | 25 Jun 2024 |
| Future notice date | Not specified |
| Award date | 13 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTER CITY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE1 1FZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | Castle |
| Westminster constituency | Leicester South |
| Delivery location | TLF21 Leicester |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ONETOUCH TELECARE LTD T/A ONETOUCHHEALTH |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Nov 2024 at 09:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036354-2024
- 24 May 2024 at 15:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016516-2024

## Notice URLs

- http://www.leicester.gov.uk
- https://procontract.due-north.com/Advert/Index?advertId=bce99560-dc19-ef11-812b-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046b7e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046b7e.json.