--- title: "IT Support and Maintenance Provider" ocid: "ocds-h6vhtk-046b8d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046b8d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046b8d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046b8d.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "IT SUPPORT AND MAINTENANCE PROVIDER" published: "2024-05-24" --- # IT Support and Maintenance Provider Buyer: IT SUPPORT AND MAINTENANCE PROVIDER Current stage: Tender OCID: ocds-h6vhtk-046b8d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046b8d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-046b8d.json) ## Summary The West Midlands Growth Company is seeking an IT Support and Maintenance Provider for its systems and end users. The procurement involves services related to computer support and consultancy, with a total value of £435,000 in GBP. The contract period is scheduled to start on August 5, 2024, and end on March 31, 2025. The procurement method is an open procedure, with the tender period ending on June 24, 2024, and the bid opening set for the same day in Birmingham. This tender presents an opportunity for IT service providers specialised in computer support and consultancy to engage with the West Midlands Growth Company. Businesses with expertise in IT maintenance and repair, software packages, and computer systems are well-suited to compete. The company is based in central Birmingham, operating on a hybrid working model. The procurement is at an active stage, offering a chance for qualified suppliers to contribute to the company's IT support and maintenance requirements within a specified contract period. ## Notice The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract. ### Lot Information Lot 1 The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract. Renewal: Additional 2 x 1 year renewal options required ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/016537-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 24 May 2024 | | Submission deadline | 24 Jun 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 4 Aug 2024 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £435,000 | | Lots value | £435,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | IT SUPPORT AND MAINTENANCE PROVIDER | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B4 6AT | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG31 Birmingham | ## CPV Codes ### Divisions - 48 - Software package and information systems - 50 - Repair and maintenance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 48900000 - Miscellaneous software package and computer systems - 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 50312000 - Maintenance and repair of computer equipment - 50320000 - Repair and maintenance services of personal computers - 50322000 - Maintenance services of personal computers - 72600000 - Computer support and consultancy services ## Release History - 24 May 2024 at 16:31 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016537-2024 ## Notice URLs - http://www.wmgrowth.com - https://in-tendhost.co.uk/wmgrowth/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046b8d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046b8d.json.