---
title: "THE FRAMEWORK FOR PATROL & RESPONSE SERVICE"
ocid: "ocds-h6vhtk-046c3d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046c3d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046c3d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046c3d.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF EALING"
published: "2024-05-29"
---

# THE FRAMEWORK FOR PATROL & RESPONSE SERVICE

Buyer: LONDON BOROUGH OF EALING  
Current stage: Tender  
OCID: ocds-h6vhtk-046c3d

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## Summary

The London Borough of Ealing has initiated a tender process for a framework agreement titled "THE FRAMEWORK FOR PATROL & RESPONSE SERVICE" in the public security services category. This framework is open to various London Boroughs and involves the provision of Patrol and Response Services for managing parks, housing estates, and addressing crime and anti-social behavior concerns. The contract value is £1,720,000, with a four-year contract period starting from November 5th, 2024, and ending on November 4th, 2028. The submission deadline for bids is July 3rd, 2024, with the bid opening at the London Borough of Ealing offices.

This tender presents an opportunity for service providers specialising in public security services to engage in a borough-wide Patrol and Response Service across multiple London Boroughs. Suitable businesses must be CSAS approved and willing to deliver services without subcontracting. The London Borough of Ealing, as the buying organisation, aims to enter into a Framework Agreement with the successful bidder, providing a steady revenue stream and potential for business growth over the four-year contract period. Interested suppliers can find more details and submit bids electronically or in writing by accessing the submission portal: Submission Portal.

## Notice

The Council is retendering the framework agreement for the provision of Patrol and Response Services (the "Framework Agreement"). This Framework Agreement will be accessible to all relevant London contracting authorities, who may wish to 'call off' services available under the Framework Agreement. This can be done by entering into an Access Agreement with the contracting authority and the Council (a form of which is Scheduled to the Framework Agreement).
Once the tender process has completed, the Council will enter into the Framework Agreement with the successful bidder to provide services to the Council as set out in the Specification.
The Council is responsible for managing 182 parks and open spaces and 124 housing estates and responding to concerns about crime and anti-social behaviour ("ASB") affecting local people, businesses and visitors. The Framework Agreement is for the provision of Patrol and Response Services. 

The Service Provider will be required to deliver a borough-wide Patrol and Response Service, split into four separate but interconnected patrols (please note the Council will not allow any subcontracting of any part of this service).

These four services are:

1. Proactive and responsive Parks Patrols: a proactive patrol service tasked by Council officers from the Council's Parks team and focussed on areas in the Council managed parks. 
2. Proactive and responsive Estates Anti-social Behaviour (ASB) Patrols: a proactive patrol service tasked by Council officers from the Council's Safer Communities team and focussed on areas in the Council managed housing estates. 
3. Noise & Nuisance and ASB Response Team: a Patrol & Response service reacting to calls from Residents relating to Noise Nuisance, including those calls that may include an ASB aspect.
4. Locking Service: a servicer to lock and unlock parks and council buildings.

### Lot Information

Lot 1

Open Procedure to be followed. Additional information: This framework Is open to the following London Boroughs: 
Camden; Royal Borough of Greenwich; Hackney; Hammersmith and Fulham; Islington; Royal Borough of Kensington and Chelsea; Lambeth; Lewisham; Southwark; 
Tower Hamlets; Wandsworth; City of Westminster; Barking and Dagenham; Barnet; Bexley; Brent; Bromley; Croydon; Ealing; Enfield; Haringey; Harrow; Havering; Hillingdon; Hounslow; Royal Borough of Kingston upon Thames; Merton; Newham; Redbridge; Richmond upon Thames; Sutton; Waltham Forest; Lee Valley.

Renewal: Framework is for 4 years with no option to extend. renewal will commence the the final year of the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016823-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2024 |
| Submission deadline | 3 Jul 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 5 Nov 2024 - 4 Nov 2028 |
| Recurrence | The retender of this project is anticipated to start a year before the end of the contract. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,720,000 |
| Lots value | £1,720,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF EALING |
| Locality | LONDON |
| Post town | West London |
| Postcode | W5 2HL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI73 Ealing |
| Local authority | Ealing |
| Electoral ward | Ealing Broadway |
| Westminster constituency | Ealing Central and Acton |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 75240000 - Public security, law and order services
- 75241000 - Public security services
- 75242000 - Public law and order services
- 79710000 - Security services

## Release History

- 29 May 2024 at 16:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016823-2024

## Notice URLs

- http://www.ealing.gov.uk
- https://ealinglbc-atamis.my.site.com/
- https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046c3d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046c3d.json.