--- title: "Provision of a 'Student SuperApp' including design, implementation and support services" ocid: "ocds-h6vhtk-046c68" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046c68" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046c68.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046c68.json" source: "Find A Tender Service" current_stage: "Award" buyer: "UNIVERSITY OF SOUTHAMPTON" published: "2024-12-17" --- # Provision of a 'Student SuperApp' including design, implementation and support services Buyer: UNIVERSITY OF SOUTHAMPTON Current stage: Award OCID: ocds-h6vhtk-046c68 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046c68) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-046c68.json) ## Summary The University of Southampton has recently completed the award stage of its procurement for the "Provision of a 'Student SuperApp' including design, implementation, and support services" under the procurement reference 2024UoS-1255. The procurement falls under the Software Package and Information Systems industry category with a focus on educational software and consultancy services. This open tender, using the Open Procedure, was aimed at enhancing the current MySouthampton app to support approximately 24,000 students, with projections to expand to 28,000 by April 2028. The contract commenced on 1st December 2024 and is valued at £1,300,000 GBP. This tender presents substantial opportunities for businesses, particularly those specializing in educational technology, software development, and digital transformation services. Companies with experience in developing high-performance, user-centric mobile and desktop applications, especially for academic institutions, would be well-suited to compete for similar future opportunities. The contract's scope, requiring design, implementation, and support, indicates a holistic demand that could drive significant business growth for service providers capable of meeting the University's high standards for availability, performance, and user experience. ## Notice MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application. ### Lot Information Lot 1 MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application. Renewal: This contract is likely to be subject to renewal towards the end of this contract period. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/040531-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Dec 2024 | | Submission deadline | 1 Jul 2024 | | Future notice date | Not specified | | Award date | 1 Dec 2024 | | Contract period | Not specified | | Recurrence | This is likely to be re-procured in 2031 | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | £1,300,000 | | Awards value | Not specified | | Contracts value | £1,300,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF SOUTHAMPTON | | Locality | SOUTHAMPTON | | Post town | Southampton | | Postcode | SO17 1BJ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ32 Southampton | | Local authority | Southampton | | Electoral ward | Portswood | | Westminster constituency | Southampton Test | | Delivery location | TLJ32 Southampton | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | LEARNINGMATE SOLUTIONS (UK | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 48190000 - Educational software package - 72200000 - Software programming and consultancy services ## Release History - 17 Dec 2024 at 09:07 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/040531-2024 - 30 May 2024 at 13:00 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016892-2024 ## Notice URLs - https://in-tendhost.co.uk/universityofsouthampton - https://in-tendhost.co.uk/universityofsouthampton/aspx/Home - https://www.southampton.ac.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046c68. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046c68.json.