--- title: "IT Flex Partners Services" ocid: "ocds-h6vhtk-046cb5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046cb5" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046cb5.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046cb5.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "UNIVERSITY OF MANCHESTER" published: "2024-05-31" --- # IT Flex Partners Services Buyer: UNIVERSITY OF MANCHESTER Current stage: Tender OCID: ocds-h6vhtk-046cb5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046cb5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-046cb5.json) ## Summary The University of Manchester is currently inviting tenders for IT Flex Partners Services. The University is looking to engage with third-party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The procurement process involves nine lots covering various IT services such as General IT Services, Testing Services, and Security and Identity and Access Management. The tender has a submission deadline of 12th July 2024, and the contract period is set to begin on 1st September 2024, lasting for an initial term of three years with a potential two-year extension. Suppliers can bid for one, multiple, or all lots, providing an opportunity for businesses to offer IT services to support the University's operations. This tender by The University of Manchester presents an opportunity for IT service providers to collaborate and offer their expertise across different specializations within the IT industry. Businesses that can provide a range of IT services such as General IT, Testing, Security, Project Management, People Soft, Service Design, Cloud Engineering, Architecture, and Integration are well-suited to compete. The University seeks partners who can adapt to the varying IT needs of the institution, engage in agile methodologies, and leverage technologies to enhance service delivery. By participating in this tender, IT service providers can establish long-term collaborations and contribute to the University's vision of excellence in research, teaching, and innovation. ## Notice 1. Background information on The University of Manchester The University of Manchester is a place where research has a global impact, where students experience outstanding teaching and learning, helping them to develop into tomorrow's leaders, and where all activity is enriched by a commitment to social responsibility. Manchester was the first and most eminent of England's civic universities. Today, we're part of the prestigious Russell Group of UK universities, with an international reputation for the highest level of research and teaching, as demonstrated by our position in the Academic Ranking of World Universities. In 2021 we were placed 35th in the world and fifth in the UK. Looking ahead, it's our vision to be one of the world's leading universities and to be recognised globally for the excellence of our people, research, learning and innovations, and for the benefits we bring to society and the environment. The University employs over 13,000 staff across 3 faculties plus professional services and plays a key role in the cultural life of the region through Manchester Museum, John Rylands Research Institute and Library, Jodrell Bank (UNESCO World Heritage Site) and Whitworth Art Gallery. Our student community is one of the largest in the UK and at present we have more than 44,000 students studying at the University This quality of research feeds into our taught courses, many of which are also designed to meet the needs of industry. We offer more than 1,000 degree programmes and receive more undergraduate applications than any other UK university. Further details on the University can be found at: http://www.manchester.ac.uk/discover/facts-figures/ 2. Background information on Project The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. 3. Project Overview This tender exercise will be split into nine different Lots. These are: 1. General IT Services 2. Testing Services 3. Security and Identity and Access Management (IDAM) 4. Project Management and Delivery 5. People Soft Services 6. Service Design, Transition and Support 7. Cloud and Platform Engineering 8. Architecture Services 9. Integration Services Suppliers can apply for one, multiple, or all Lots. A supplier may therefore be successful on more than one Lot. ### Lot Information General IT Services The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. Renewal: The initial contract term is three years with the potential of a two-year extension. Testing Services The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. Renewal: Initial term of three years with the potential for a two-year extension. Security and Identity and Access Management (IDAM) The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. Renewal: Initial term of three years with the potential for a two-year extension. Project Management and Delivery The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. Renewal: Initial term of three years with the potential for a two-year extension. People Soft Services The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. Renewal: Initial term of three years with the potential for a two-year extension. Service Design, Transition and Support The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. Renewal: Initial term of three years with the potential for a two-year extension. Cloud and Platform Engineering The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. Renewal: Initial term of three years with the potential for a two-year extension. Architecture Services The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. Renewal: Initial term of three years with the potential for a two-year extension. Integration Services The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability. The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape. This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently. Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology. The IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions. Renewal: Initial term of three years with the potential for a two-year extension. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/017035-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 31 May 2024 | | Submission deadline | 12 Jul 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Aug 2024 - 31 Aug 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF MANCHESTER | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M13 9PL | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Hulme | | Westminster constituency | Manchester Rusholme | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72600000 - Computer support and consultancy services - 72610000 - Computer support services ## Release History - 31 May 2024 at 13:41 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017035-2024 ## Notice URLs - http://www.manchester.ac.uk/discover/facts-figures/ - https://in-tendhost.co.uk/manchesteruniversity/aspx/Home - https://www.manchester.ac.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046cb5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046cb5.json.