---
title: "Direct Payments Support Service"
ocid: "ocds-h6vhtk-046cd3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046cd3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046cd3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046cd3.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "WIRRAL BOROUGH COUNCIL"
published: "2024-08-12"
---

# Direct Payments Support Service

Buyer: WIRRAL BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-046cd3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046cd3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-046cd3.json)

## Summary

Wirral Borough Council is seeking to appoint an organisation to provide a Direct Payment Support Service under the Health and Social Work Services category. The procurement process is currently in the tender stage with notable amendments, including an extended closing date for submissions until 30th August 2024 at 12:00 noon. The service will involve providing information, guidance and support for Direct Payment recipients, Personal Assistants, and social care professionals, along with a Payroll and managed accounts function. Additionally, a digital Personal Assistant register will be established to match people with the required skill sets. The procurement method is open, and electronic submissions are to be made via the designated platform.

This tender represents a significant opportunity for businesses that specialise in social care, payroll management, and digital services. Organisations with experience and innovative solutions in managing Direct Payments and offering comprehensive support services will find this project particularly suited to their capabilities. By securing this contract, businesses can significantly expand their reach within the public sector and contribute to the advancement of Direct Payments in the Wirral area, helping to meet the council's goals of increasing the uptake and providing flexible, person-centred support services.

## Notice

Wirral Council is seeking to appoint one organisation to provide a Direct Payment Support Service. The Service will be comprised of the following 3 elements: * A Direct Payment Support Service which will include information, guidance and support for Direct Payment recipients, Personal Assistants, and social care professionals. * A Payroll and managed accounts function, to enable people to enjoy the flexibility a Direct Payment offers without the responsibility of managing the budget themselves. * A digital Personal Assistant register which would match people with the skill set required to meet assessed needs.

### Lot Information

Lot 1

Wirral Council is seeking to appoint one organisation to provide a Direct Payment Support Service. The Service will be comprised of the following 3 elements: * A Direct Payment Support Service which will include information, guidance and support for Direct Payment recipients, Personal Assistants, and social care professionals. * A Payroll and managed accounts function, to enable people to enjoy the flexibility a Direct Payment offers without the responsibility of managing the budget themselves. * A digital Personal Assistant register which would match people with the skill set required to meet assessed needs. The Provider will be expected to enable Direct Payment recipients to manage their Direct Payments as independently as possible and maximise the choice and control of Direct Payment recipients over which aspects of the service they wish to access. The Provider will also contribute towards the development of Direct Payments in Wirral by supporting the Council's ambitions to increase the uptake of Direct Payments in the borough.

Renewal: One optional extension provision of up to 12 months, to be taken at the discretion of Wirral Borough Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025355-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2024 |
| Submission deadline | 19 Aug 2024 |
| Future notice date | 14 Jul 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIRRAL BOROUGH COUNCIL |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 2AB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLD74 Wirral |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 12 Aug 2024 at 08:27 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025355-2024
- 19 Jul 2024 at 09:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022428-2024
- 31 May 2024 at 16:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/017082-2024

## Notice URLs

- http://www.wirral.gov.uk/
- https://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046cd3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046cd3.json.
