---
title: "Future Integrated User Services (F-IUS) Fixed Voice - Official"
ocid: "ocds-h6vhtk-046d85"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046d85"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046d85.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046d85.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "MINISTRY OF DEFENCE"
published: "2024-06-05"
---

# Future Integrated User Services (F-IUS) Fixed Voice - Official

Buyer: MINISTRY OF DEFENCE  
Current stage: Planning  
OCID: ocds-h6vhtk-046d85

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-046d85.json)

## Summary

The Ministry of Defence is planning a tender for Future Integrated User Services (F-IUS) Fixed Voice – Official. The procurement process involves services in the telecommunications industry, specifically focusing on Fixed Voice OFFICIAL and Enterprise Voice Telephony. The anticipated contract award is in 2025 with a term of three years plus one plus one. The procurement method under consideration includes a "Build New" approach with options for Software as a Service or MODCloud.

This tender by the Ministry of Defence presents an opportunity for businesses in the telecommunications sector to compete for providing Fixed Voice OFFICIAL and Enterprise Voice services. Companies specialising in telecommunications networks, equipment, and integrated services may find this tender suitable. The expected future notice date for the procurement process is 31st October 2024, allowing interested businesses to prepare and engage in the upcoming competition.

## Notice

Currently Defence's Fixed Voice (FV) and Enterprise Voice (EV) (at Official, Secret and Above Secret) and Mobile (at Official only) are all services provided by the Integrated User Services (IUS) Contract. The F-IUS Programme has assessed all services currently delivered under the single contract with the Incumbent and separated these into the following discrete capability bundles including: a. Fixed Voice OFFICIAL and Enterprise Voice Telephony b. Fixed Voice and Video at SECRET Telephony c. Automated Call Distribution d. Mobile Devices and Airtime e. Mobile Device Management and, f. ABOVE SECRET Voice and Video Telephony This Request for Information (RFI) relates to the Fixed Voice OFFICIAL and Enterprise Voice ("FVO & EV") capability bundle only, for which we anticipate releasing a Contract Notice during Winter 2024. Contract award is expected in 2025 with an anticipated term of three years plus one plus one (3+1+1). The Authority is releasing this RFI to gauge the level of market appetite for the FVO & EV competition and to inform our procurement approach in advance of initiating a competition. No formal procurement process has been launched at this stage and this RFI does not represent any commitment by the Authority. Any future procurement, if conducted, will be subject to contract. Currently we expect to run a single competition to contract for the service(s) as described in the RFI document. The options currently under consideration by the Authority are either; a "Build New" approach incorporating either a Software as a Service (SaaS) or MODCloud option, or; a "Takeover and Enhancement" approach where the new Service Provider will take on the existing service, stabilise and move to crown hosting, whilst delivering a new SaaS or MODCloud platform. We anticipate the successful supplier will migrate Session Initiation Protocol (SIP) enabled endpoints to the SaaS / MODCloud platform and provide field engineering support to endpoints that are not SIP enabled.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017386-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2024 |
| Submission deadline | Not specified |
| Future notice date | 31 Oct 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 64 - Postal and telecommunications services

### Codes

- 32412100 - Telecommunications network
- 32522000 - Telecommunications equipment
- 64200000 - Telecommunications services
- 64227000 - Integrated telecommunications services

## Release History

- 5 Jun 2024 at 10:34 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/017386-2024

## Notice URLs

- https://www.gov.uk/government/groups/defence-digital

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046d85. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046d85.json.