--- title: "Future Integrated User Services (F-IUS) Fixed Voice Official & Enterprise Voice (FVO & EV)" ocid: "ocds-h6vhtk-046d8b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046d8b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046d8b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046d8b.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "MINISTRY OF DEFENCE" published: "2024-06-05" --- # Future Integrated User Services (F-IUS) Fixed Voice Official & Enterprise Voice (FVO & EV) Buyer: MINISTRY OF DEFENCE Current stage: Planning OCID: ocds-h6vhtk-046d8b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046d8b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-046d8b.json) ## Summary The Ministry of Defence is planning a procurement process titled "Future Integrated User Services (F-IUS) Fixed Voice Official & Enterprise Voice (FVO & EV)" in the telecommunications services industry. The procurement is at the planning stage, with a future notice date set for October 31, 2024. The contract award is expected in 2025 for a term of three years plus one plus one. The procurement method involves a two-stage process: Supplier Selection using a Dynamic Pre-Qualification Questionnaire (DPQQ) and an Invitation to Tender (ITT). This tender for Fixed Voice Official and Enterprise Voice presents an opportunity for telecommunications service providers to compete for a contract with the Ministry of Defence. Businesses specialising in telecommunications network, equipment, and services would be well-suited for this competition. The procurement process aims to disaggregate services currently provided under a single contract and offers potential for engagement through innovative approaches like Software as a Service (SaaS) or MODCloud options. ## Notice Currently Defence's Fixed Voice (FV) and Video Tele Conferencing (VTC) (at Official, Secret and Above Secret) and Mobile (at Official only) are all services provided by the Integrated User Services (IUS) Contract. The aim of Future IUS (F-IUS) is to ensure the continuity of services whilst disaggregating the service portfolio. The F-IUS Programme has assessed all services currently delivered under the single contract with the Incumbent and separated these into the following discrete capability bundles including: a. Fixed Voice OFFICIAL and Enterprise Voice Telephony b. Fixed Voice and Video at SECRET Telephony c. Automated Call Distribution d. Mobile Devices and Airtime e. Mobile Device Management and, f. ABOVE SECRET Voice and Video Telephony This Request for Information (RFI) relates to the Fixed Voice OFFICIAL and Enterprise Voice ("FVO & EV") capability bundle only, for which we anticipate releasing a Contract Notice during Winter 2024. Contract award is expected in 2025 with an anticipated term of three years plus one plus one (3+1+1). The Authority is releasing this RFI to gauge the level of market appetite for the FVO & EV competition and to inform our procurement approach in advance of initiating a competition. No formal procurement process has been launched at this stage and this RFI does not represent any commitment by the Authority. Any future procurement, if conducted, will be subject to contract. Currently we expect to run a single competition to contract for the service(s) as described in Paragraphs 9 to 10 of this request. We anticipate that this procurement will follow a procedure under the Procurement Regulations 2024 (which commence in October 2024), using the Model Services Contract, and will consist of two-stages: 1) Supplier Selection using a Dynamic Pre-Qualification Questionnaire (DPQQ), and 2) an Invitation to Tender (ITT). The options currently under consideration by the Authority are either; a "Build New" approach incorporating either a Software as a Service (SaaS) or MODCloud option, or; a "Takeover and Enhancement" approach where the new Service Provider will take on the existing service, stabilise and move to crown hosting, whilst delivering a new SaaS or MODCloud platform. We anticipate the winning supplier will migrate Session Initiation Protocol (SIP) enabled endpoints to the SaaS / MODCloud platform and provide field engineering support to endpoints that are not SIP enabled. ### Lot Information Lot 1 Refer to II.1.4 (Short Description) Additional information: The Request for Information (RFI) document is available to download at: https://contracts.mod.uk/esop/ect/filesharing/flist/7036681/10731247/foldersFilesList.si#fh Please follow the instructions within the document in order to submit your response to the Authority via email by 12 noon on 26th June 2024. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/017395-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Jun 2024 | | Submission deadline | Not specified | | Future notice date | 31 Oct 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF DEFENCE | | Locality | CORSHAM | | Post town | Swindon | | Postcode | SN13 9NR | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK72 Wiltshire | | Local authority | Wiltshire | | Electoral ward | Corsham Ladbrook | | Westminster constituency | Chippenham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 64 - Postal and telecommunications services ### Codes - 32412100 - Telecommunications network - 32522000 - Telecommunications equipment - 64200000 - Telecommunications services - 64227000 - Integrated telecommunications services ## Release History - 5 Jun 2024 at 10:59 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/017395-2024 ## Notice URLs - https://contracts.mod.uk/esop/ect/filesharing/flist/7036681/10731247/foldersFilesList.si#fh - https://www.gov.uk/government/groups/defence-digital ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046d8b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046d8b.json.