--- title: "Pioneer Educational Trust - ICT Managed Service" ocid: "ocds-h6vhtk-046e41" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046e41" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046e41.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046e41.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "PIONEER EDUCATIONAL TRUST" published: "2024-06-07" --- # Pioneer Educational Trust - ICT Managed Service Buyer: PIONEER EDUCATIONAL TRUST Current stage: Tender OCID: ocds-h6vhtk-046e41 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046e41) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-046e41.json) ## Summary The Pioneer Educational Trust has initiated a tender process for an ICT Managed Service contract. The Trust, a body governed by public law, is seeking a single supplier to provide a fully outsourced ICT managed service for their growing family of 4 schools based in Berkshire. The procurement involves a contract value of £6,000,000 and a contract period of 1800 days. The competitive procedure with negotiation stage will end on 16th July 2024, with the invitation date for the second stage set for 4th September 2024. This tender by the Pioneer Educational Trust provides a significant opportunity for businesses offering IT services, consulting, software development, and support to compete for a lucrative contract. Companies specialising in technology and change management projects would be well-suited to participate in this competitive procedure with negotiation where innovation, excellence in service delivery, and alignment with educational objectives are key criteria. Businesses interested in collaborating to enhance educational outcomes within a public trust setting should consider engaging with this procurement process. ## Notice Pioneer is a growing family of 4 schools based in Berkshire. We are a values-led, evidence-informed organisation, driven to invest intelligently in our people, inspire collaboration and pioneer ways of bettering society through education so all learners across the Trust have equal access to an exceptional education. In line with our name, we seek to pioneer finding creative and innovative solutions to complex situations. We never rest on our laurels but strive for excellence in all that we do. We encourage the pupils in our schools to demonstrate the 'pioneering spirit': * Seeking to learn and understanding there's so much more to learn * Challenging and questioning what seems to be impossible * Yearning for deeper knowledge and understanding * Enduring setbacks and rejoicing in achievement * Pushing boundaries to discover new territories * Paving the way for others to follow * Taking the initiative and taking the lead Our Pioneer Offer (pupil enrichment programme) encourages our pupils to exemplify the pioneering spirit pushing themselves beyond their comfort zone, taking intelligent risks and demonstrating a responsibility to better society. Pupils who go above and beyond in demonstrating this spirit are recognised by achieving a 'Pioneer Award'. Equally, our colleagues are supported to take intelligent risks, push the boundaries of what is thought possible and be aspirational in what they can achieve professionally. To deliver this, our Pioneering Leadership Programme coaches all colleagues to seek heat experiences, engage in colliding perspectives and achieve elevated sense-making. Our colleagues continually seek to pioneer, challenge the status quo and, as a result, never accept mediocrity. This procurement encompasses the items noted below. In essence, this procurement is all about identifying a single supplier to provide a fully outsourced ICT managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. The Managed Service Provider may also be required to deliver a range of technology and change management projects The companies identified from these shortlisting questions to receive the ITT for the Managed Service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but is not be limited to; * strategic advice and direction to the Trust regarding ICT * a 51 week core service, incorporating on-site staff/visits as necessary to fulfil the SLA * Service desk * 24 x 7 x 365 monitoring and management of the ICT infrastructure * local staffing that bidders deem necessary to deliver the SLA * responsibility for design, specification, installation, and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant monitoring, management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets aligned to the Trusts objectives * in school support for the integration and upgrade of the connectivity, communications and security infrastructure Bidders should note the following: * The Trust will provide a standard contract as part of the ITT Pack * There is will be a requirement for TUPE from existing suppliers. ### Lot Information Lot 1 Pioneer is a growing family of 4 schools based in Berkshire. We are a values-led, evidence-informed organisation, driven to invest intelligently in our people, inspire collaboration and pioneer ways of bettering society through education so all learners across the Trust have equal access to an exceptional education. In line with our name, we seek to pioneer finding creative and innovative solutions to complex situations. We never rest on our laurels but strive for excellence in all that we do. We encourage the pupils in our schools to demonstrate the 'pioneering spirit': * Seeking to learn and understanding there's so much more to learn * Challenging and questioning what seems to be impossible * Yearning for deeper knowledge and understanding * Enduring setbacks and rejoicing in achievement * Pushing boundaries to discover new territories * Paving the way for others to follow * Taking the initiative and taking the lead Our Pioneer Offer (pupil enrichment programme) encourages our pupils to exemplify the pioneering spirit pushing themselves beyond their comfort zone, taking intelligent risks and demonstrating a responsibility to better society. Pupils who go above and beyond in demonstrating this spirit are recognised by achieving a 'Pioneer Award'. Equally, our colleagues are supported to take intelligent risks, push the boundaries of what is thought possible and be aspirational in what they can achieve professionally. To deliver this, our Pioneering Leadership Programme coaches all colleagues to seek heat experiences, engage in colliding perspectives and achieve elevated sense-making. Our colleagues continually seek to pioneer, challenge the status quo and, as a result, never accept mediocrity. This procurement encompasses the items noted below. In essence, this procurement is all about identifying a single supplier to provide a fully outsourced ICT managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. The Managed Service Provider may also be required to deliver a range of technology and change management projects The companies identified from these shortlisting questions to receive the ITT for the Managed Service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but is not be limited to; * strategic advice and direction to the Trust regarding ICT * a 51 week core service, incorporating on-site staff/visits as necessary to fulfil the SLA * Service desk * 24 x 7 x 365 monitoring and management of the ICT infrastructure * local staffing that bidders deem necessary to deliver the SLA * responsibility for design, specification, installation, and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant monitoring, management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets aligned to the Trusts objectives * in school support for the integration and upgrade of the connectivity, communications and security infrastructure Bidders should note the following: * The Trust will provide a standard contract as part of the ITT Pack * There is will be a requirement for TUPE from existing suppliers. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/017700-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Jun 2024 | | Submission deadline | 16 Jul 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £6,000,000 | | Lots value | £6,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | PIONEER EDUCATIONAL TRUST | | Locality | SLOUGH | | Post town | Slough | | Postcode | SL3 7PR | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ15 Berkshire East | | Local authority | Slough | | Electoral ward | Upton | | Westminster constituency | Slough | | Delivery location | Not specified | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 32 - Radio, television, communication, telecommunication and related equipment - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services ### Codes - 30213000 - Personal computers - 30214000 - Workstations - 32400000 - Networks - 32500000 - Telecommunications equipment and supplies - 72000000 - IT services: consulting, software development, Internet and support - 80000000 - Education and training services ## Release History - 7 Jun 2024 at 10:34 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017700-2024 ## Notice URLs - https://www.pioneereducationaltrust.org.uk/ - https://www.pioneereducationaltrust.org.uk/join-us/join-our-team/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046e41. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046e41.json.