--- title: "Care Co-ordination Service to Bath, Swindon and Wiltshire Integrated Care Board" ocid: "ocds-h6vhtk-046f03" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046f03" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046f03.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046f03.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "BATH, SWINDON & WILTSHIRE INTEGRATED CARE BOARD" published: "2024-06-11" --- # Care Co-ordination Service to Bath, Swindon and Wiltshire Integrated Care Board Buyer: BATH, SWINDON & WILTSHIRE INTEGRATED CARE BOARD Current stage: Planning OCID: ocds-h6vhtk-046f03 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046f03) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-046f03.json) ## Summary The Bath, Swindon & Wiltshire Integrated Care Board is seeking providers for the Care Co-ordination Service in the Health services industry. The tender, titled 'Care Co-ordination Service to Bath, Swindon and Wiltshire Integrated Care Board', is currently in the planning stage and is expected to commence on 1st August 2024, with an anticipated total contract value of £950,000. Providers interested in expressing their interest must submit the required questionnaire by 5pm on 25th June 2024. This tender presents an opportunity for businesses in the health services sector to compete for the delivery of Care Co-ordination services in Bath, Swindon, and Wiltshire. Companies with expertise in urgent care, remote assessment, advanced decision-making, and clinical services are well-suited to participate. The procurement process aims to reduce avoidable hospital admissions, improve patient care outcomes, and align with local health services networks. Interested providers should align their service models to meet the specific urgent care delivery needs within the specified geographic boundaries. ## Notice This notice is placed as a Prior Information Notice (PIN) to seek expressions of interest in being considered as the most suitable provider for the delivery of Care Co-ordination Service. Bath, Swindon and Wiltshire Integrated Care Board ("BSW") is seeking to secure a Prime Provider who has the capability and capacity to deliver Care Co-ordination services, in line with the specified requirements. The Care Co-ordination Service is tasked with providing decision making expertise and onward referral for patients who require urgent care which can be delivered outside of an Emergency Department. This includes: * Collaborative peer to peer decision making; * Onward referral to community services, virtual wards and social care providers as required. The Care Co-ordination service will work alongside South West Ambulance Service Foundation Trust ("SWASFT") paramedics to avoid attendance to ED or admission to hospital where non time critical care can be delivered to ensure patients health and care needs are met in a timely manner. The service provider is expected to adapt and flex operating hours and workforce model during to the contract to meet demand in a timely manner to ensure safe care delivered and system flow of response and treatment is maintained. The roles/skillset required to support delivery of this service are from practitioners with advanced assessment and decision-making skills utilised in a remote assessment setting using appropriate clinical and technological tools as required to complete a comprehensive assessment and develop a plan of treatment with SWASFT colleagues and other HCPs. For delivery of the Care Co-ordination model to be successful the service needs to be aligned with local services and networks to deliver urgent and emergency care at the point of need. The back-office functions, timely response and the workforce requirements of remote clinical assessment, senior decision making and expertise in urgent care. The geography covered is within the boundaries of Bath, Swindon & Wiltshire with a hub facility, (service provider), which will link with locality hubs, (spokes), in the Bath, Swindon & Wiltshire localities. The contract will commence 1st August 2024 until 31st March 2025. The anticipated total contract value is PS950,000. This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner. ### Lot Information Lot 1 This notice is placed as a Prior Information Notice (PIN) to seek expressions of interest in being considered as the most suitable provider for the delivery of Care Co-ordination Service. It should be noted that the incumbent provider is providing a good service, and it is deemed that they would be the most suitable provider to continue to provide these services for 8 months until it is subsumed into the wider Adults and Childrens Community Services that are currently being procured with a contract commencement date of 1st April 2025. Bath Swindon and Wiltshire Integrated Care Board ("BSW") is seeking to secure a Prime Provider who has the capability and capacity to deliver Care Co-ordination services, in line with the specified requirements. The Care Co-ordination Service is tasked with providing decision making expertise and onward referral for patients who require urgent care which can be delivered outside of an Emergency Department. This includes: * Collaborative peer to peer decision making; * Onward referral to community services, virtual wards and social care providers as required. Care Co-ordination will work alongside South West Ambulance Service Foundation Trust ("SWASFT") paramedics to avoid attendance to ED or admission to hospital where non time critical care can be delivered to ensure patients health and care needs are met in a timely manner. The service provider is expected to adapt and flex operating hours and workforce model during to the contract to meet demand in a timely manner to ensure safe care delivered and system flow of response and treatment is maintained. The roles/skillset required to support delivery of this service are from practitioners with advanced assessment and decision-making skills utilised in a remote assessment setting using appropriate clinical and technological tools as required to complete a comprehensive assessment and develop a plan of treatment with SWASFT colleagues and other HCPs. For delivery of the Care Co-ordination model to be successful the service needs to be aligned with local services and networks to deliver urgent and emergency care at the point of need. The back-office functions, timely response and the workforce requirements of remote clinical assessment, senior decision making and expertise in urgent care. The CCH will provide the following 3 discrete but complementary functions: * On Scene Support, referrals and call before convey line for ambulance crews. * Receiving referrals of category 3/4/5 calls from SWASFT. * Receiving referrals of calls from SWASFT which were originally Category 2 incidents but have received a full Manchester Triage and been downgraded to a lower Category of call by EOC Clinicians. The aim of Care Co-ordination is to: * Reduce avoidable admissions to Emergency Departments through reduction in ambulance conveyance by redirection of patients supported by a single point of access where appropriate. * Reduce avoidable non-elective admissions * Reduce ambulance conveyances as a by-product of reducing ED attendances. * Improve people's quality of life. * Provide high quality and personalised interventions. * Promote self-care and health and well-being of people. * Minimise inappropriate use of resources. * Enable people to have a positive experience of the service. The geography covered is within the boundaries of Bath, Swindon & Wiltshire with a hub facility, (service provider), which will link with locality hubs, (spokes), in the Bath, Swindon & Wiltshire localities. The contract will commence 1st August 2024 until 31st March 2025. The anticipated total contract value is PS950,000. Providers wishing to express an interest must do so within the e-procurement system where providers will be given access to a questionnaire which must be submitted to complete their expression of interest. Expressions of interest must be submitted no later than 5pm, 25th June 2024 via the e-procurement portal. This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/018001-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Jun 2024 | | Submission deadline | Not specified | | Future notice date | 1 Jul 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £950,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BATH, SWINDON & WILTSHIRE INTEGRATED CARE BOARD | | Locality | CHIPPENHAM | | Post town | Swindon | | Postcode | SN15 1GG | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK72 Wiltshire | | Local authority | Wiltshire | | Electoral ward | Chippenham Monkton | | Westminster constituency | Chippenham | | Delivery location | TLK1 Gloucestershire, Wiltshire and Bristol/Bath area | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 11 Jun 2024 at 12:52 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/018001-2024 ## Notice URLs - https://bsw.icb.nhs.uk - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046f03. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046f03.json.