---
title: "Insurance and Claims Handling Service"
ocid: "ocds-h6vhtk-046f7e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046f7e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-046f7e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-046f7e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTTISH FIRE AND RESCUE SERVICE"
published: "2024-06-12"
---

# Insurance and Claims Handling Service

Buyer: SCOTTISH FIRE AND RESCUE SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-046f7e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-046f7e.json)

## Summary

The Scottish Fire and Rescue Service (SFRS) conducted a tender exercise for Insurance and Claims Handling Service in March 2018, but had to abandon it due to the lack of valid submissions. Consequently, they extended their current arrangements with the existing provider and initiated a new procurement process, with the aim of awarding a new contract starting from 1 April 2019. The procurement method used was a limited tender process without prior publication of a call for competition. The procurement is for insurance services, located in Cambuslang, UK, falling under the main procurement category of services.

This tender by SFRS presents an opportunity for businesses, especially those providing insurance services, to engage in a competitive process for a significant contract worth £1,900,000. Businesses with experience in insurance services and a track record of delivering quality solutions should consider participating in this procurement. The Scottish Fire and Rescue Service is the buying organization overseeing this procurement, with Zurich Municipal currently awarded the contract. Interested parties should be aware of the standstill period and potential legal actions that could arise from the procurement process.

## Notice

SFRS was required to abandon a tender exercise for Insurance and Claims Handling Service in March 2018 as a result of receiving no valid tender submissions from the bids submitted. As a result it has been necessary to extend current arrangements with the existing service provider for a period not exceeding 12 months to ensure that SFRS has the proper insurance and claims handling service provision in place. During this 12 month period SFRS will undertake a new procurement process leading to the award of a new contract provision from 1 April 2019

### Lot Information

Lot 1

SFRS was required to abandon a tender exercise for Insurance and Claims Handling Service in March 2018 as a result of receiving no valid tender submissions from the bids submitted. As a result it has been necessary to extend current arrangements with the existing service provider for a period not exceeding 12 months to ensure that SFRS has the proper insurance and claims handling service provision in place. During this 12 month period SFRS will undertake a new procurement process leading to the award of a new contract provision from 1 April 2019

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018218-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Mar 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH FIRE AND RESCUE SERVICE |
| Locality | CAMBUSLANG |
| Post town | Glasgow |
| Postcode | G72 7NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Cambuslang East |
| Westminster constituency | Rutherglen |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZURICH MUNICIPAL |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66510000 - Insurance services

## Release History

- 12 Jun 2024 at 14:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018218-2024

## Notice URLs

- http://firescotland.gov.uk
- http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA19543
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000537113
- https://ted.europa.eu/udl?uri=TED:NOTICE:143331-2018:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-046f7e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-046f7e.json.