---
title: "NHS Western Isles Unified Communications Solution"
ocid: "ocds-h6vhtk-047009"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047009"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047009.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047009.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS WESTERN ISLES"
published: "2024-07-12"
---

# NHS Western Isles Unified Communications Solution

Buyer: NHS WESTERN ISLES  
Current stage: Tender  
OCID: ocds-h6vhtk-047009

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047009)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047009.json)

## Summary

The procurement process initiated by NHS Western Isles involves the tender for a Unified Communications Solution. This procurement is classified under the telecommunications system industry category. The buying organisation, NHS Western Isles, located in Stornoway, United Kingdom, is seeking a fully cloud-based unified communications system. Key dates for this tender include a submission deadline of July 15th and bid opening on July 16th.

This tender provides an opportunity for businesses specialising in telecommunications services to compete for the contract. Companies with expertise in cloud-based communications systems and integration with digital services such as Microsoft Teams and Electronic patient records are well-suited to bid for this project. The procurement stage is currently active, and businesses can leverage their product quality and service offerings to meet the award criteria of this tender, enhancing their growth prospects within the healthcare communications sector.

## Notice

The requirement is for a fully cloud based unified communications system to replace the current analogue telephony network and switch board.

### Lot Information

Lot 1

The requirement is for a cloud based communications solution to replace the current analogue telephony network and obsolete switchboard / reception console. We are also interested in integration with other current and future digital services such as Microsoft Teams, Electronic patient records, Virtual reception and FAQ.

Options: Prices for additional catalogue items and add-on services not specified in the tender may be submitted as part of the response.

Renewal: 2 opportunities for extensions of 12 months - making a total of 60 months before re-tender

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021466-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jul 2024 |
| Submission deadline | 15 Jul 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | This will be an ongoing requirement re-tendered every 3-5 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WESTERN ISLES |
| Locality | ISLE OF LEWIS |
| Post town | Outer Hebrides |
| Postcode | HS1 2BB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Na h-Eileanan Siar |
| Electoral ward | Steòrnabhagh a Deas |
| Westminster constituency | Na h-Eileanan an Iar |
| Delivery location | TLM64 Na h-Eileanan Siar |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32524000 - Telecommunications system

## Release History

- 12 Jul 2024 at 13:16 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021466-2024
- 14 Jun 2024 at 11:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018452-2024

## Notice URLs

- http://www.wihb.scot.nhs.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000769534
- https://www.publiccontractsscotland.gov.uk/
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=769534
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00090
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047009. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047009.json.