--- title: "NNC- Educational Case Management System" ocid: "ocds-h6vhtk-04701d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04701d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04701d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04701d.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NORTH NORTHAMPTONSHIRE COUNCIL" published: "2024-06-14" --- # NNC- Educational Case Management System Buyer: NORTH NORTHAMPTONSHIRE COUNCIL Current stage: Award OCID: ocds-h6vhtk-04701d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04701d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04701d.json) ## Summary The North Northamptonshire Council has awarded a contract for the NNC-Educational Case Management System to Access UK Ltd. The contracting process followed the limited procurement method, specifically an Award procedure without prior publication of a call for competition. The project, classified under services, aims to improve data quality, efficiency, and effectiveness within Children's Services by providing a central database and customer portals. The contract value amounts to £913,597 GBP, with the award date set on June 14, 2024. This tender presents an opportunity for businesses active in programming services of application software to compete. The Education Case Management System project seeks to enhance communication between different departments, automate workflows, and improve reporting accuracy. Businesses offering IT services, consulting, software development, and network interfaces may find this tender suitable for growth, given the project's focus on delivering advanced technology solutions and staff training to maximize operational efficiency. ## Notice The project will deliver the following outcomes: The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; Improved contract management by a dedicated resource; and Improved and regular staff training, including using the Council's Learning and Development team. ### Lot Information Lot 1 The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; Improved contract management by a dedicated resource; and Improved and regular staff training, including using the Council's Learning and Development team. ### Procurement Information The contract is awarded following a mini competition using Lot 2: Education, Community Health, and Social Care Solutions of the Crown Commercial Service Vertical Application Solutions (RM6259) framework agreement. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/018482-2024 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Jun 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 13 Jun 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £913,597 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH NORTHAMPTONSHIRE COUNCIL | | Locality | KETTERING | | Post town | Northampton | | Postcode | NN16 8TL | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF25 North Northamptonshire | | Local authority | North Northamptonshire | | Electoral ward | Northall | | Westminster constituency | Kettering | | Delivery location | TLF East Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | ACCESS | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 72 - IT services: consulting, software development, Internet and support ### Codes - 30237110 - Network interfaces - 72000000 - IT services: consulting, software development, Internet and support - 72212000 - Programming services of application software ## Release History - 14 Jun 2024 at 13:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018482-2024 ## Notice URLs - http://www.northnorthants.gov.uk - https://www.northnorthants.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04701d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04701d.json.