---
title: "Support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application"
ocid: "ocds-h6vhtk-0470b7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0470b7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0470b7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0470b7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES"
published: "2024-08-06"
---

# Support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-h6vhtk-0470b7

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## Summary

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust, acting on behalf of NHS Executive's Improvement Cymru team, has awarded a support contract to the BCN Group. The contract aims to facilitate the deployment and ongoing maintenance of SPC Charts and a Microsoft Application, specifically the QSI Hive Improvement Application. The procurement method used was a limited award procedure without prior publication of a call for competition, due to the unique technical and intellectual property expertise of the BCN Group. The contract, valued at £200,000, was signed on 6th August 2024 and will remain active until 31st March 2025, with an option for a one-year extension if needed. The procurement falls within the services category, specifically information systems or technology planning services, and covers the region of the United Kingdom.

This tender provides significant opportunities for businesses involved in IT services and software development, particularly those specialising in healthcare applications and data visualisation tools. The awarded contract includes development time and training provisions for the Improvement Cymru team, ensuring the transfer of knowledge and expertise. Companies with capabilities in designing bespoke software solutions and providing comprehensive technical support could benefit from similar future tenders. The procurement aligns well with organisations looking to establish or deepen relationships within the public healthcare sector, helping them grow their business by leveraging successful deployments and expert maintenance of critical software applications.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Executive's Improvement Cymru team who sought to establish a support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application.

### Lot Information

Lot 1

The support contract allows for a customized Improvement Application, known as QSI Hive which was developed for NHS Executive's Improvement Cymru team in 2023 by the BCN Group. The support contract will cover a portion of development time and provide training for the Improvemnent Cymru team and will enable NHS Executive to deploy the application with robust support, instilling confidence in our users regarding the product. Additionally, there is allocated time for upskilling of staff in the contract ensuring the team gain the necessary experience and knowledge to manage and further develop the product internally beyond the contract period. The contract will run until the 31st March 2025 with up to a one year extension option if required by the Organisation.

### Procurement Information

The BCN Group was commissioned by Improvement Cymru in early 2023 to develop an application for the Organisation which will be made available to NHS Wales Staff. This application will allow Improvement Projects to be entered and maintained, and to aid in the production of improvement charts and documentation of the improvement process. BCN worked with Improvement Cymru over an 6-8 Month period to develop a bespoke system by working with Improvement Cymru and NHS Wales staff to co-design the application. BCN's significant experience in SPC Charts and therefore, the understanding of how data needs to be collected to ensure data visualisation within the platform has made this process significantly easier. As BCN are the original developer of the product, they possess advanced knowledge, IP and extensive experience regarding its functionality. In contrast, any other company would need to allocate a significant amount of time to thoroughly understand and investigate the existing work to effectively prepare for providing support as well as enter into discussions and agreements with BCN

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024632-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Jun 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BCN GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222200 - Information systems or technology planning services

## Release History

- 6 Aug 2024 at 09:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024632-2024
- 18 Jun 2024 at 11:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018731-2024

## Notice URLs

- http://www.procurement.wales.nhs.uk
- http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0470b7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0470b7.json.