--- title: "DHSC: Business Continuity Management and Emergency Communication Software" ocid: "ocds-h6vhtk-04715b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04715b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04715b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04715b.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE" published: "2024-06-20" --- # DHSC: Business Continuity Management and Emergency Communication Software Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE Current stage: Tender OCID: ocds-h6vhtk-04715b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04715b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04715b.json) ## Summary The Department of Health and Social Care has initiated a tender process for the procurement of Business Continuity Management and Emergency Communication Software. The tender falls under the IT services category and has an estimated value of £200,000. The tender deadline for submission is July 26, 2024. The contract period is set to start on September 1, 2024, and end on October 31, 2026. The procurement method is selective, with a restricted procedure in place. This tender provides an opportunity for IT service providers specializing in consulting, software development, and Internet services to compete for a contract with the Department of Health and Social Care. Businesses proficient in delivering efficient business continuity solutions and emergency communication software are well-suited for this tender. The emphasis on technical quality and social value in the award criteria presents a chance for innovative suppliers to showcase their capabilities and contribute to the public health sector's resilience and emergency response capabilities. ## Notice The BCMS/EMS software should be able to automate some/all of the business continuity tasks that are currently completed manually within DHSC. This aspect of the platform/software would result in significant resourcing efficiencies. Also, the platform/software should support automation for building capability and training for those with a BC role within DHSC. As well as having an exercising capability for testing BC Plans at various levels where the results can be tracked. ### Lot Information Lot 1 The Business Continuity Management Software and Emergency Messaging System software should ideally be part of the same system/solution. Emergency Messaging should be able to be sent quickly via SMS/email during an incident and have the ability to receive poll responses during an incident. The platform should be able to manage the incident within the software quickly and easily. A conference calling facility should also exist within the platform software to enable IMT/others to be called in/join a call during an incident as required. The platform should have the ability for the collation and reporting of incident management data and this should be at an advanced level. This information should also be available in a dashboard format for easy assimilation by the reader. Upgrades to the platform and its products and or the system are included in the contract at no additional cost to DHSC. Integration with existing DHSC business communications software (MS Teams) and data sets (D365) should be able to be managed via API integration. The platform should be able to reduce resources required for the planning and delivering of Exercises. These exercises should be short simulations and the results should also be readily available in a dashboard format. The exercising element of the platform should also come at no additional cost and be of a high standard and scalable. The platform should be able to reduce the resources required to conduct Business Impact Analyses and automatically produce Business Continuity Plans from these BIA's. This should include the ability of updating of these documents/plans within the platform. The platform should be able to support the incident response processes and reduce administration costs for Business Continuity practitioners. The platform/software should support automation for building capability and have a suite of training available for those with a BC role within DHSC. The platform should be able to identify associated risks linked to key systems and processes (interdependencies) across business areas and to highlight these in a timely manner for remediation (Bowtie methodology). The platform/software should be easy to use, thus reducing the training and development costs. However, there should be initial training provided for frequent (Admin) and non-frequent users of the platform as part of the overall package. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/018991-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Jun 2024 | | Submission deadline | 26 Jul 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Aug 2024 - 31 Oct 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000 | | Lots value | £200,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 0EU | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI London | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72260000 - Software-related services ## Release History - 20 Jun 2024 at 08:18 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/018991-2024 ## Notice URLs - https://health-family.force.com/s/Welcome - https://www.gov.uk/government/organisations/department-of-health-and-social-care - https://www.judiciary.uk/courts-and-tribunals/high-court/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04715b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04715b.json.