---
title: "Multi-Provider Framework Agreement for the Provision of Pensions Administration Software Primarily in Support of the Local Government Pension Scheme (LGPS)."
ocid: "ocds-h6vhtk-047272"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047272"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047272.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047272.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2025-04-09"
---

# Multi-Provider Framework Agreement for the Provision of Pensions Administration Software Primarily in Support of the Local Government Pension Scheme (LGPS).

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-047272

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047272)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047272.json)

## Summary

Norfolk County Council, on behalf of several regional authorities including Cheshire, Kent, Greater Manchester, Essex, West Yorkshire, and West Midlands, has completed a procurement process for a multi-provider Framework Agreement for the provision of Pensions Administration Software, primarily in support of the Local Government Pension Scheme (LGPS). This agreement, which is classified under Pension fund administration services (CPV code 66523100), is valued at up to £300,000,000.00 and is designed to be available to all LGPS Funds and other related public bodies. The process followed an open procedure and concluded with an award stage on 4th April 2025. The framework is open to various authorities across the UK, under the Public Contracts Regulations 2015, ensuring compliance and efficient administration of the LGPS.

This tender represents significant opportunities for businesses involved in the provision of pensions administration software and related services. Companies with robust solutions that can address the complex requirements of LGPS, including benefit entitlement calculations, payroll, and self-service portals for members and employers, are well-suited to compete. The awarded suppliers—Civica UK Ltd, Paymaster (1836) Limited (Trading as EQ Retirement Solutions), and Heywood Ltd—reflect a mix of large enterprises and SMEs, highlighting diverse competitive potential. Participating in such frameworks enables businesses to secure long-term government contracts, fostering growth and stability in a lucrative market segment.

## Notice

Norfolk County Council (as Administering Authority of the Norfolk Pension Fund), on its own behalf and on behalf of Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund), Kent County Council (as Administering Authority of the Kent Pension Fund), Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund), Essex County Council (as Administering Authority of the Essex Pension Fund), City of Bradford Metropolitan District Council (as Administering Authority of the West Yorkshire Pension Fund), Northern Ireland Local Government Officers' Superannuation Committee (NILGOSC), City of Wolverhampton Council (as Administering Authority of the West Midlands Pension Fund) have let a multi-provider framework agreement for the provision of Pensions Administration Software primarily in support of the Local Government Pension Scheme (LGPS) to be available to all LGPS Funds and other bodies as listed in this Contract Notice. There is no guarantee of business, but the expectation is that up to PS300,000,000.00 could be procured against this Framework Agreement.

### Lot Information

Lot 1

Norfolk County Council and the Authorities listed in this notice have let a multi-provider Framework Agreement for the provision of Pensions Administration Software primarily in support of the Local Government Pension Scheme (LGPS). Additional information: The value of the contract is not exact as this is a Framework Agreement there is no guarantee of business but the expectation is the PS300,000,000.00 of business will go through the Framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014028-2025 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2025 |
| Submission deadline | 20 Jan 2025 |
| Future notice date | 25 Nov 2024 |
| Award date | 3 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £300,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Additional buyers | CHESHIRE WEST AND CHESTER COUNCIL (AS ADMINISTERING AUTHORITY FOR CHESHIRE PENSION FUND); CHESHIRE WEST AND CHESTER COUNCIL (AS ADMINISTERING AUTHORITY OF THE CHESHIRE PENSION FUND); CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL (AS ADMINISTERING AUTHORITY OF THE WEST YORKSHIRE PENSION FUND); CITY OF WOLVERHAMPTON (AS ADMINISTERING AUTHORITY OF THE WEST MIDLANDS PENSION FUND); CITY OF WOLVERHAMPTON COUNCIL (AS ADMINISTERING AUTHORITY OF THE WEST MIDLANDS PENSION FUND); ESSEX COUNTY COUNCIL (AS ADMINISTERING AUTHORITY OF THE ESSEX PENSION FUND); KENT COUNTY COUNCIL; KENT COUNTY COUNCIL (AS ADMINISTERING AUTHORITY OF THE KENT PENSION FUND); NAME: NORTHERN IRELAND LOCAL GOVERNMENT OFFICERS' SUPERANNUATION COMMITTEE; NORFOLK COUNTY COUNCIL (AS ADMINISTERING AUTHORITY OF THE NORFOLK PENSION FUND); NORTHERN IRELAND LOCAL GOVERNMENT OFFICERS' SUPERANNUATION COMMITTEE (NILGOSC); TAMESIDE METROPOLITAN BOROUGH COUNCIL (AS ADMINISTERING AUTHORITY OF THE GREATER MANCHESTER PENSION FUND) |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CIVICA; HEYWOOD; PAYMASTER (1836) LIMITED T/A EQ RETIREMENT SOLUTIONS (EQRS |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66520000 - Pension services
- 66523100 - Pension fund administration services

## Release History

- 9 Apr 2025 at 14:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014028-2025
- 27 Nov 2024 at 12:28 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/038288-2024
- 25 Jun 2024 at 12:18 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/019424-2024

## Notice URLs

- http://www.cheshirepensionfund.org
- http://www.essexpensionfund.co.uk
- http://www.gmpf.org.uk
- http://www.kentpensionfund.co.uk
- http://www.nilgosc.org.uk
- http://www.norfolk.gov.uk
- http://www.pensionprotectionfund.org.uk
- http://www.wmpfonline.com
- http://www.wmpfonline.com/pensionsportal
- https://in-tendhost.co.uk/norfolkcc
- https://in-tendhost.co.uk/norfolkcc/aspx/Home
- https://nilgosc.org.uk
- https://www.essexpensionfund.co.uk
- https://www.kentpensionfund.co.uk
- https://www.kentpensionfund.co.uk/
- https://www.wypf.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047272. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047272.json.