--- title: "Clinical Audit Tool" ocid: "ocds-h6vhtk-047284" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047284" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047284.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047284.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NORTH WEST AMBULANCE SERVICE NHS TRUST" published: "2024-06-25" --- # Clinical Audit Tool Buyer: NORTH WEST AMBULANCE SERVICE NHS TRUST Current stage: Planning OCID: ocds-h6vhtk-047284 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047284) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047284.json) ## Summary The North West Ambulance Service NHS Trust is planning a procurement process for a clinical audit tool, aimed at supporting the clinical audit of patient care delivered by the Trust. The Trust is seeking market options for software supply services in the services category. The tender, with the title "Clinical Audit Tool", involves remote care provided by the Trust's Integrated Contact Centre and on-scene care by Paramedic Emergency Services or Urgent and Emergency Care teams. The contracting authority is the North West Ambulance Service NHS Trust, located in Bolton, United Kingdom. The procurement stage is at the planning phase, with a future notice date set for 25th June 2024. This procurement opportunity presents a chance for businesses specializing in software supply services to compete for providing a clinical audit tool to the North West Ambulance Service NHS Trust. Companies offering solutions for remote care and clinical oversight in healthcare settings would find this tender well-suited to their expertise. The Trust seeks a system that can provide regulatory reports and aggregable data for performance feedback purposes, creating a business opportunity for firms capable of meeting these requirements and facilitating better patient care outcomes. ## Notice North West Ambulance Service, referred herein as the Trust is looking into market options to procure a clinical audit tool (CAT) that will support the clinical audit of patient care delivered by the Trust remotely and on scene. Remote care is provided by the Trust's Integrated Contact Centre (ICC) which combines service users who call the 999 and 111 service. Calls received create a patient incident which are managed through: - Command, control and communicate computer aided dispatch (C3 CAD) for 999 calls; and, - Single Patient Management System (SPMS) for 111 calls. Depending on the primary triage code designated by either NHS Pathways (NHSP), NHS Pathways Clinical Consultation System (PaCCS) or Manchester Triage System (MTS) the patient incident may be resolved remotely either through hear and treat or referral. Secondary triage can be initiated to provide clinical oversight as appropriate. Clinical audits for ICC check that staff are achieving performance standards and are a combination of: - Live audits, i.e. listening into live calls; and, - Retrospective audits, i.e. replaying a random selection of calls Depending on the triage outcome remote care will not be possible and clinicians will need to be dispatched to provide on scene care. On scene care can be delivered by clinicians from either the Trusts Paramedic Emergency Services (PES) or Urgent and Emergency Care (UEC) teams. On scene care could result in see and treat or conveyance outcomes. These outcomes will be recorded on the Trusts Electronic Patient Record (EPR) which inform the Ambulance Clinical Quality Indicator (ACQI) and Out-of-Hospital Cardiac Arrest Outcomes (OHCAO) registry returns. The output from the CAT shall provide reports to satisfy regulatory reporting requirements as well as the ability to output aggregable data for the Trust to generate reports for performance feedback from organisational level down to individual. ### Lot Information Lot 1 The output from the CAT shall provide reports to satisfy regulatory reporting requirements as well as the ability to output aggregable data for the Trust to generate reports for performance feedback from organisational level down to individual level. The Trust is seeking information about what solutions currently exist and is interested in learning about what information you would need to scope, cost and plan for the delivery of a product to meet these requirements. Additional information: Please contact to express an interest, further information will be provided. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/019451-2024 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Jun 2024 | | Submission deadline | Not specified | | Future notice date | 24 Jun 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £50,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH WEST AMBULANCE SERVICE NHS TRUST | | Locality | BOLTON | | Post town | Bolton | | Postcode | BL1 5DD | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD36 Greater Manchester North West | | Local authority | Bolton | | Electoral ward | Heaton, Lostock & Chew Moor | | Westminster constituency | Bolton West | | Delivery location | TLD36 Greater Manchester North West | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72268000 - Software supply services ## Release History - 25 Jun 2024 at 13:49 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/019451-2024 ## Notice URLs - https://www.nwas.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047284. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047284.json.