--- title: "FA08-03 - SEWERAGE REPAIR AND MAINTENANCE" ocid: "ocds-h6vhtk-047866" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047866" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-047866.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-047866.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORTHUMBRIAN WATER GROUP LIMITED" published: "2024-06-28" --- # FA08-03 - SEWERAGE REPAIR AND MAINTENANCE Buyer: NORTHUMBRIAN WATER GROUP LIMITED Current stage: Tender OCID: ocds-h6vhtk-047866 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047866) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-047866.json) ## Summary The procurement process for the tender 'FA08-03 - SEWERAGE REPAIR AND MAINTENANCE' is being conducted by NORTHUMBRIAN WATER GROUP LIMITED. The tender falls under the industry category of sewerage work and encompasses reactive sewerage repair and maintenance services across approximately 30,000km of the client's network. The procurement stage involves using the Ariba portal for electronic submissions, with key deadlines including expression of interest by 19 July 2024 and completion of the PQQ by 26 July 2024. This tender presents significant business opportunities for contractors who specialise in sewerage and drainage works. Companies with experience in emergency service provision, sewer repairs, and client system utilisation would be well-suited to compete. By meeting the quality thresholds and providing commercially advantageous bids, contractors can secure contracts worth up to £160 million. The procurement method utilised is a selective negotiated procedure, implying a competitive yet targeted approach to supplier selection. ## Notice The Client is looking to either appoint one Contractor (full Northumbrian Water Operating region) or two Contractors (one in the North and one in the South of the Northumbrian Water Operating Region) to deliver reactive sewerage repair and maintenance services. The scope includes, but is not limited to, reactive repairs and maintenance (including alterations and enhancements) of approximately 30,000km of the Client's sewerage network. This includes reactive attendance to all customer reported issues and subsequent maintenance. The services will largely be reactive emergency services in response to customer contacts and other short-term work where there is an immediate and repeated adverse impact on customer service or other serviceability measures. This entails the provision of 24/7/365 emergency call out cover for all customer reported issues which could include: - Internal, external, highway and other flooding - Pollution - Odours - Blockages - Collapses -Dangerous manholes The Client's in-house Technical Support team will attend the majority of flooding contacts and all reported pollution contacts as well as any others deemed necessary alongside the crew to oversee the resolution of the issue, complete root cause analysis and communicate with the customer. Investigations undertaken will often include looksee CCTV, dye testing, locating manholes, cleansing, root cutting and proactive mapping. Following the initial reactive attendance further remedial or investigation work may be required this may include: - Further investigation encompassing network tracing, dye testing - CCTV including probe and mark - Sewer cleansing - Ultra high-pressure jet cutting or use of specialist cutting equipment such as Picote, Bladder or robotic cutters - Root cutting - Drawdowns - Rod retrievals Any activity which identifies as causing a potential risk of flooding from operations, all employees must follow strict mitigation procedures outlined by the Client, this may include: - Bunging connections - Wrapping toilets - Venting manholes - Drawdowns - Use of alternative methods such as rodding If required sewer repairs are undertaken, this may include: - Dig down repairs - Emergency burst rising main repairs - Trenchless patch or lining repairs - Pipe bursting - Minor building over sewer diversions - New manholes, manhole repairs, manhole cover and frame replacement and/or repairs - Manhole trap removal - Minor pipe-bridge & sewer outfall repairs In any instance where a repair disrupts or damages the ground surface this area will be replaced like for like. Other services where required may include, but are not limited to: - Large clean ups which may involve removal of contaminated material - Vegetation clearance - Landscaping - Pump hire and overpumping hire and set-up - Security - Site set-up activities which may include provision and installation of track mats etc - Provision and installation of pollution mitigation measure such as straw bales and booms - Specialist CSO maintenance services - Fabrication and installation of specialist ironworks such as penstocks or gattic covers Contractors(s) will be required to use the Client's apps and systems. They will be required to follow processes for updating these and recording asset information. All planning and necessary customer service activity is to be undertaken by the Contractor(s). NWL will either award to Lot 1 and 2, or Lot 3 only. This will be assessed using an objective mechanism which will be detailed in the tender documents. ### Lot Information North of Northumbrian Water Operating Region Lot 1 covers the provision of the works in the North of Northumbrian Water's operating region. Map of regions are in the tender documents. The scope includes, but is not limited to, reactive repairs and maintenance (including alterations and enhancements) of approximately 14,000km of the Client's sewerage network. This includes reactive attendance to all customer reported issues and subsequent maintenance. The services will largely be reactive emergency services in response to customer contacts and other short-term work where there is an immediate and repeated adverse impact on customer service or other serviceability measures. This entails the provision of 24/7/365 emergency call out cover for all customer reported issues which could include: - Internal, external, highway and other flooding - Pollution - Odours - Blockages - Collapses -Dangerous manholes The Client's in-house Technical Support team will attend the majority of flooding contacts and all reported pollution contacts as well as any others deemed necessary alongside the crew to oversee the resolution of the issue, complete root cause analysis and communicate with the customer. Investigations undertaken will often include looksee CCTV, dye testing, locating manholes, cleansing, root cutting and proactive mapping. Following the initial reactive attendance further remedial or investigation work may be required this may include: - Further investigation encompassing network tracing, dye testing - CCTV including probe and mark - Sewer cleansing - Ultra high-pressure jet cutting or use of specialist cutting equipment such as Picote, Bladder or robotic cutters - Root cutting - Drawdowns - Rod retrievals Any activity which identifies as causing a potential risk of flooding from operations, all employees must follow strict mitigation procedures outlined by the Client, this may include: - Bunging connections - Wrapping toilets - Venting manholes - Drawdowns - Use of alternative methods such as rodding If required sewer repairs are undertaken, this may include: - Dig down repairs - Emergency burst rising main repairs - Trenchless patch or lining repairs - Pipe bursting - Minor building over sewer diversions - New manholes, manhole repairs, manhole cover and frame replacement and/or repairs - Manhole trap removal - Minor pipe-bridge & sewer outfall repairs In any instance where a repair disrupts or damages the ground surface this area will be replaced like for like. Other services where required may include, but are not limited to: - Large clean ups which may involve removal of contaminated material - Vegetation clearance - Landscaping - Pump hire and overpumping hire and set-up - Security - Site set-up activities which may include provision and installation of track mats etc - Provision and installation of pollution mitigation measure such as straw bales and booms - Specialist CSO maintenance services - Fabrication and installation of specialist ironworks such as penstocks or gattic covers Contractors(s) will be required to use the Client's apps and systems. They will be required to follow processes for updating these and recording asset information. All planning and necessary customer service activity is to be undertaken by the Contractor(s). NWL will either award to Lot 1 and 2, or Lot 3 only. This will be assessed using an objective mechanism which will be detailed in the tender documents. Additional information: NWL will either award to Lot 1 and 2, or Lot 3 only. This will be assessed based on best value to the Client, using an objective mechanism which will be detailed in the tender documents. Best value will be determined by the most commercially advantageous bid, subject to achieving a number of minimum quality thresholds. Options: The period of any Framework resulting from this procurement will be 4 years from the start date. The length of the Framework Agreement may be extended by negotiation with the supplier(s) for a further period of 4 years (any combination extension period up to 4 years) (total 8 years). Renewal: The period of any Framework resulting from this procurement will be 4 years from the start date. The length of the Framework Agreement may be extended by negotiation with the supplier(s) for a further period of 4 years (any combination extension period up to 4 years) (total 8 years). South of Northumbrian Water's Operating Region Lot 2 cover the provision of the works in the South of Northumbrian Water's operating region. Map of regions are in the tender documents The scope includes, but is not limited to, reactive repairs and maintenance (including alterations and enhancements) of approximately 16,000km of the Client's sewerage network. This includes reactive attendance to all customer reported issues and subsequent maintenance. The services will largely be reactive emergency services in response to customer contacts and other short-term work where there is an immediate and repeated adverse impact on customer service or other serviceability measures. This entails the provision of 24/7/365 emergency call out cover for all customer reported issues which could include: - Internal, external, highway and other flooding - Pollution - Odours - Blockages - Collapses -Dangerous manholes The Client's in-house Technical Support team will attend the majority of flooding contacts and all reported pollution contacts as well as any others deemed necessary alongside the crew to oversee the resolution of the issue, complete root cause analysis and communicate with the customer. Investigations undertaken will often include looksee CCTV, dye testing, locating manholes, cleansing, root cutting and proactive mapping. Following the initial reactive attendance further remedial or investigation work may be required this may include: - Further investigation encompassing network tracing, dye testing - CCTV including probe and mark - Sewer cleansing - Ultra high-pressure jet cutting or use of specialist cutting equipment such as Picote, Bladder or robotic cutters - Root cutting - Drawdowns - Rod retrievals Any activity which identifies as causing a potential risk of flooding from operations, all employees must follow strict mitigation procedures outlined by the Client, this may include: - Bunging connections - Wrapping toilets - Venting manholes - Drawdowns - Use of alternative methods such as rodding If required sewer repairs are undertaken, this may include: - Dig down repairs - Emergency burst rising main repairs - Trenchless patch or lining repairs - Pipe bursting - Minor building over sewer diversions - New manholes, manhole repairs, manhole cover and frame replacement and/or repairs - Manhole trap removal - Minor pipe-bridge & sewer outfall repairs In any instance where a repair disrupts or damages the ground surface this area will be replaced like for like. Other services where required may include, but are not limited to: - Large clean ups which may involve removal of contaminated material - Vegetation clearance - Landscaping - Pump hire and overpumping hire and set-up - Security - Site set-up activities which may include provision and installation of track mats etc - Provision and installation of pollution mitigation measure such as straw bales and booms - Specialist CSO maintenance services - Fabrication and installation of specialist ironworks such as penstocks or gattic covers Contractors(s) will be required to use the Client's apps and systems. They will be required to follow processes for updating these and recording asset information. All planning and necessary customer service activity is to be undertaken by the Contractor(s). NWL will either award to Lot 1 and 2, or Lot 3 only. This will be assessed using an objective mechanism which will be detailed in the tender documents. Additional information: NWL will either award to Lot 1 and 2, or Lot 3 only. This will be assessed based on best value to the Client, using an objective mechanism which will be detailed in the tender documents. Best value will be determined by the most commercially advantageous bid, subject to achieving a number of minimum quality thresholds. Options: The period of any Framework resulting from this procurement will be 4 years from the start date. The length of the Framework Agreement may be extended by negotiation with the supplier(s) for a further period of 4 years (any combination extension period up to 4 years) (total 8 years). Renewal: The period of any Framework resulting from this procurement will be 4 years from the start date. The length of the Framework Agreement may be extended by negotiation with the supplier(s) for a further period of 4 years (any combination extension period up to 4 years) (total 8 years). Northumbrian Water's Full Operating Region (North & South) Lot 3 covers the provision of the works in Northumbrian Water's full operating region (North & South). Map of regions are in the tender documents The scope includes, but is not limited to, reactive repairs and maintenance (including alterations and enhancements) of approximately 30,000km of the Client's sewerage network. This includes reactive attendance to all customer reported issues and subsequent maintenance. The services will largely be reactive emergency services in response to customer contacts and other short-term work where there is an immediate and repeated adverse impact on customer service or other serviceability measures. This entails the provision of 24/7/365 emergency call out cover for all customer reported issues which could include: - Internal, external, highway and other flooding - Pollution - Odours - Blockages - Collapses -Dangerous manholes The Client's in-house Technical Support team will attend the majority of flooding contacts and all reported pollution contacts as well as any others deemed necessary alongside the crew to oversee the resolution of the issue, complete root cause analysis and communicate with the customer. Investigations undertaken will often include looksee CCTV, dye testing, locating manholes, cleansing, root cutting and proactive mapping. Following the initial reactive attendance further remedial or investigation work may be required this may include: - Further investigation encompassing network tracing, dye testing - CCTV including probe and mark - Sewer cleansing - Ultra high-pressure jet cutting or use of specialist cutting equipment such as Picote, Bladder or robotic cutters - Root cutting - Drawdowns - Rod retrievals Any activity which identifies as causing a potential risk of flooding from operations, all employees must follow strict mitigation procedures outlined by the Client, this may include: - Bunging connections - Wrapping toilets - Venting manholes - Drawdowns - Use of alternative methods such as rodding If required sewer repairs are undertaken, this may include: - Dig down repairs - Emergency burst rising main repairs - Trenchless patch or lining repairs - Pipe bursting - Minor building over sewer diversions - New manholes, manhole repairs, manhole cover and frame replacement and/or repairs - Manhole trap removal - Minor pipe-bridge & sewer outfall repairs In any instance where a repair disrupts or damages the ground surface this area will be replaced like for like. Other services where required may include, but are not limited to: - Large clean ups which may involve removal of contaminated material - Vegetation clearance - Landscaping - Pump hire and overpumping hire and set-up - Security - Site set-up activities which may include provision and installation of track mats etc - Provision and installation of pollution mitigation measure such as straw bales and booms - Specialist CSO maintenance services - Fabrication and installation of specialist ironworks such as penstocks or gattic covers Contractors(s) will be required to use the Client's apps and systems. They will be required to follow processes for updating these and recording asset information. All planning and necessary customer service activity is to be undertaken by the Contractor(s). NWL will either award to Lot 1 and 2, or Lot 3 only. This will be assessed using an objective mechanism which will be detailed in the tender documents. Additional information: NWL will either award to Lot 1 and 2, or Lot 3 only. This will be assessed based on best value to the Client, using an objective mechanism which will be detailed in the tender documents. Best value will be determined by the most commercially advantageous bid, subject to achieving a number of minimum quality thresholds. Options: The period of any Framework resulting from this procurement will be 4 years from the start date. The length of the Framework Agreement may be extended by negotiation with the supplier(s) for a further period of 4 years (any combination extension period up to 4 years) (total 8 years). Renewal: The period of any Framework resulting from this procurement will be 4 years from the start date. The length of the Framework Agreement may be extended by negotiation with the supplier(s) for a further period of 4 years (any combination extension period up to 4 years) (total 8 years). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/019809-2024 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Works | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Jun 2024 | | Submission deadline | 19 Jul 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £160,000,000 | | Lots value | £240,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHUMBRIAN WATER GROUP LIMITED | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5FJ | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Framwellgate and Newton Hall | | Westminster constituency | City of Durham | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 45 - Construction work ### Codes - 45231110 - Pipelaying construction work - 45232400 - Sewer construction work - 45232410 - Sewerage work - 45232452 - Drainage works ## Release History - 28 Jun 2024 at 12:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019809-2024 ## Notice URLs - https://s1.ariba.com - https://www.nwl.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-047866. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-047866.json.