---
title: "P-2888 Smartpass Bureau Service 2024"
ocid: "ocds-h6vhtk-0478cd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0478cd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0478cd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0478cd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSLINK"
published: "2024-10-17"
---

# P-2888 Smartpass Bureau Service 2024

Buyer: TRANSLINK  
Current stage: Award  
OCID: ocds-h6vhtk-0478cd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0478cd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0478cd.json)

## Summary

Translink, managing the Northern Ireland Free and Half-Fare Concessionary Fares Schemes on behalf of the Department for Infrastructure and the Department of Social Protection, has completed the procurement process for the "P-2888 Smartpass Bureau Service 2024". This procurement, categorised under IT services including consulting, software development, Internet, and support, pertains to the provision of a Smartcard Bureau Service and a Card/Customer Management System. The procurement method was open, with the final contract valued at £3,500,000 and signed on 14th October 2024. The procurement process involved multiple stages including tender announcements on 1st July 2024, bid submissions until 5th August 2024, and subsequent evaluations leading to the awarding and signing of the contract. The main region of service delivery is the UKN (Northern Ireland) area, with key classifications involving software systems and printed matter related to ID cards.

This tender presents significant business growth opportunities, particularly for SMEs and enterprises specialising in IT services, smartcard solutions, and customer management systems. The successful bidder, EUCLID LIMITED, an SME from Waterlooville, UK, demonstrates the open nature of the procurement process and encourages similar firms to participate in future tenders. The contract, with an initial term of three years and potential extension options, promises long-term engagement and business development for companies in the relevant sectors. This procurement highlights the UK’s commitment to involving diverse suppliers and creating robust solutions for public transportation systems, thereby fostering innovation and service improvement. Businesses with expertise in security-printed matter and software information systems are well-suited to compete for such opportunities.

## Notice

Translink, who manage the Northern Ireland Free and Half-Fare Concessionary Fares Schemes on behalf of Department for Infrastructure (in Northern Ireland) and Department of Social Protection (in Republic of Ireland) in conjunction with a portfolio of Commercial Smartpasses, wish to appoint a Supplier to provide a Smartcard Bureau Service and a Card / Customer Management System.

### Lot Information

Lot 1

Translink, who manage the Northern Ireland Free and Half-Fare Concessionary Fares Schemes on behalf of Department for Infrastructure (in Northern Ireland) and Department of Social Protection (in Republic of Ireland) in conjunction with a portfolio of Commercial Smartpasses, wish to appoint a Supplier to provide a Smartcard Bureau Service and a Card / Customer Management System.

Options: Initial Term of 3 years with extension options of 2 + 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033527-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Oct 2024 |
| Submission deadline | 5 Aug 2024 |
| Future notice date | Not specified |
| Award date | 13 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,500,000 |
| Lots value | £3,500,000 |
| Awards value | Not specified |
| Contracts value | £3,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSLINK |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 7LX |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EUCLID |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 22000000 - Printed matter and related products
- 22450000 - Security-type printed matter
- 22455000 - ID cards
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Oct 2024 at 10:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/033527-2024
- 1 Jul 2024 at 14:37 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019970-2024

## Notice URLs

- https://etendersni.gov.uk/epps

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0478cd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0478cd.json.